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FAQs & Troubleshooting
Time Clocking
Time Clocking
Can an employee clock in at one location and clock out at a different location?
Can I Set a Custom Start Date for Monthly Pay Periods?
Can a Ghost User Stay Clocked In Forever For Tip Pooling?
Why is There a Punch with a Negative Value?
Why isn’t ‘Prevent Early Punch-In’ working with my POS integration?
Photo Verification for Employee Punches with 7punches Buddy Punch Prevention
How can I prevent employees from clocking in outside the restaurant?
Do I need to reopen the WH&W report and the Tips Pay periods to update changes?
Why can't my employees clock in on 7punches?
Does 7punches Support Biometrics?
How can I see who reopened a timesheet?
How can I see who closed a timesheet?
How can I reduce hours on a timesheet in 7shifts?
What permissions enable users to download 7punches and punch in remotely?
How do I change my Pay Schedule frequency?
Why are my pay period dates incorrect?
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