Employees can't punch in on 7punches
When an employee tries to clock in on 7punches and sees the message below, it usually means either the schedule hasn't been published yet, or the employee doesn't have a shift scheduled for the day.
"It appears that you aren't scheduled to work today, so you won't be able to punch in."
If your time clocking settings don't allow punching in without a scheduled shift, 7punches blocks the attempt. There are two ways to resolve this depending on your situation.
Publish the schedule
If the schedule is saved as a draft, employees won't be able to punch in even if their shifts exist. Publishing the schedule makes those shifts visible to 7punches.
- Log in to 7shifts.
- In the left navigation bar, select Schedule.
- Locate the current week's schedule.
- Click Publish in the top right corner.
Once published, employees can punch in for their shifts.
Allow employees to punch in without a scheduled shift
If you want employees to be able to clock in even when they aren't on the schedule, enable the Allow punch without shift setting in 7punches. This applies to all locations on your account.
Important: Enabling "Allow punch without shift" in 7punches allows employees to clock into any location, including locations they aren't assigned to, as it ignores role and schedule assignments.
- Log in to 7shifts as an Admin.
- In the left navigation bar, go to Time Clocking Settings.
- Scroll to the 7punches Settings section.
- Enable Allow punch without shift.
- Click Save.