Why is a past pay period missing from my history?
Issue
You need to restore a past pay period since you can't view or edit punch data for that specific date range.
What To Do
Follow these steps to generate a missing pay period in your account:
- In the left navigation bar, select Time Clocking.
- Beside the current pay period in progress, click the three dots.
- Click Edit the Pay Period's Dates.
- Edit your current pay period start and end dates to match the missing date range.
- Save your changes. This should populate a pay period for that range in your pay period history.
- If needed, change your current pay period settings back to your correct current schedule and save again.
- Check your past pay period history to confirm the missing dates now appear.