Toast POS

Accurate sales and labor data tracking are at your fingertips with the Toast POS integration!

⚠️ Access to certain features may require an upgrade from your current plan.

⚠️ Accounts integrated with Toast POS enjoy complimentary access to Employee Onboarding.


Add the Integration 

Step 1: In your 7shifts account

1. In the left navigation bar, head to Apps & Integrations:

2. Search for Toast in the list, select the box, and click Next.

3.  Click on Copy to copy your unique 7shifts Partner Group ID.

4.  Click Login to Toast to be redirected to your Toast account's login page.

Step 2: In Your Toast Account

⚠️ To complete these steps, you will require Toast Administrator permissions.

1. Go to Integrations > Browse & purchase integrations.

2. Find 7shifts and click on Add Now.

⚠️ Toast charges $50/month per location to access Toast's integration options. If you do not see the 'Add Now' option, it's possible that you need to update your Toast subscription.

If you have not yet activated this function, or are adding a new location, you will be prompted to subscribe to the integrations page.

 

3.  In the dropdown, select your location(s) in Toast that you wish to connect with 7shifts.

4. Next, head to Integrations > Configure integrations.

5. Click on the gear icon to add the Group ID that you copied from 7shifts earlier.

6. Paste the 7shifts Partner Group ID into the blank space under the Group ID field in Toast. If you are connecting multiple locations, paste the same Partner Group ID for all of the locations that you wish to connect at this time.

❗️Ensure that you leave the Location ID fields blank.

7. Click on Apply.

⚠️ You, or another admin in the account, will receive an email confirmation from 7shifts support once the Toast integration has been connected to your 7shifts account. From there, you'll be able to complete the next steps.
Step 3: In your 7shifts account

1. Head to Apps & Integrations > My Integrations > Toast. 

2. Click on Connect a location.

3. Choose your 7shifts location's name and the location's name in Toast within the dropdowns.

4. Then, click on Connect.

5. You'll receive an e-mail confirmation from us once the integration is complete.

6. Once connected, you'll see your location listed below. You will need to click on Connect a location for any additional locations you wish to connect that were also configured in Toast.

⚠️ If you've previously connected Toast with 7shifts, but haven't entered the 7shifts Partner ID for all of your locations in Toast yet, you can access your 7shifts Partner Group ID again by clicking '+Add Account' and following the connection process from there.

⚠️ It may take hours for the system to start bringing in your previous sales. If they do not appear initially, please check back in a few hours.

 

(optional) Add a second Location


To add a second Location to your Account, you will be using the existing Group ID from your first Location. 

 

1. Login to your Toast account > go to Integrations > Browse & purchase integrations:

 


 

2. Find 7shifts and click on Add Now.

⚠️Toast charges $50/month per location to access Toast's integration options. If you do not see the 'Add Now' option, it's possible that you need to update your Toast subscription.

If you have not yet activated this function, or are adding a new location, you will be prompted to subscribe to the integrations page.

 

3.  In the dropdown, select your location(s) in Toast that you wish to connect with 7shifts.

4. Next, head to Integrations > Configure integrations.

5. Click on the gear icon to add the Group ID that you copied from 7shifts earlier.

6. Paste the same 7shifts Partner Group ID into the blank space under the Group ID field in Toast. The same Group ID should be applied for both Locations :

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❗️Ensure that you leave the Location ID fields blank.

7. Click on Apply.

8. Login to 7shifts > head to Apps & Integrations > My Integrations > Toast > click + Connect a location:
 

⚠️ If you already have Toast connected to your Locations, click + Add account > copy your group ID > click Add 7shifts to Toast.

 
9. Choose your 7shifts location's name and the second location's name in Toast within the dropdowns.

 

10. Then, click on Connect.



 

⚠️ It may take hours for the system to start bringing in your previous sales. If they do not appear initially, please check back in a few hours.

 
 

You're done! Map your roles and employees to ensure accurate reporting across your 7shifts Account. When your roles and employees are mapped, you can leverage 7shifts reporting and analytics tools to help you make informed decisions and track your business needs.

Your integration settings will always be accessible under Apps & Integrations > My Integrations > Toast> Settings.
 


Map your Roles

You'll want to review and map your specific Roles between Toast and 7shifts to easily assign Roles when adding new employees from Toast. This is how you will be able to match your Roles in 7shifts to their counterparts in your POS.

⚠️ It is especially important to ensure that you map your Roles correctly before enabling the Wage Sync feature.

To map your Roles:

1. In the left navigation bar, head to Apps & Integrations:

2. From there select Mapping > Roles.

7shifts will automatically map any Roles that already exist between your POS/payroll and 7shifts, if they are both spelled the same way, with identical spacing. You'll find those under the 'Mapped' heading. 

If 7shifts was not able to auto map the specific Roles, you'll need to either create the Role within 7shifts or Toast, or map it to another existing Role.

Click here to learn more about mapping Roles.


Map your Employees

You'll need to review and map your employees between Toast and 7shifts to connect the Schedule Enforcement and Actual Labor features. This is how you will be able to match your Employees in 7shifts to their counterparts in your POS.

1. In the left navigation bar, head to Apps & Integrations:

 

2. From there select Mapping > Employees.

7shifts will automatically map any Employees that already exist between Toast and 7shifts, if they are both spelled the same way, with the same spelling. You'll find those under the 'Mapped' heading.

For unmapped Employees, you can either match up, ignore, or create the Employee. 

  • Match: Simply find the corresponding employee on the list.
  • Ignore: You'll want to ignore if the employee will never need to clock in/out (i.e. salaried employees).
  • Create: This will add the employee to 7shifts, allowing you to start scheduling them. 
If an incorrect match is made, you can always correct the mistake by unmatching them. The employee will now be listed under 'Unmapped' and you can assign them correctly from there.

Moving forward, you can add your new employees to Toast or 7shifts. New employees will be mapped automatically if a match is found.

If the employee exists in 7shifts but not in Toast, you can also create them in Toast by clicking on New employee in Toast.

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⚠️ When adding a new employee to Toast, the following fields will sync: First name, Last name, and e-mail address. Role assignments do not sync.

Click here to learn more about mapping Employees.


Actual Sales & Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. We will backfill 90 days of previous sales, if available. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. 

After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1-2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.

You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sale projections here.

Sales data from Toast POS syncs to 7shifts every 5 minutes.

⚠️ Sales Accuracy

To ensure accurate reporting and matching sales totals, 7shifts and TouchBistro POS must both:

  • be in the same timezone
  • have work day hours ranging from 5AM—5AM

7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

Dashboard

Click here to learn more about the Dashboard.

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Manager Log Book

Click here to learn more about the Manager Log Book.

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Actuals Report

Click here to learn more about the Actuals Report.

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Labor Budget Tool

Click here to learn more about the Labor Budget Tool.

 
Projected Sales

When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.

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Actual Sales

The Actual Sales data will initially be empty for the current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.

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Actual Labor

We integrate with Toast for actual labor, a calculation based on: 7shifts Time Clocking labour, mapped roles, and employee wages. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor.

How to enable Toast Actual Labor

1. Head to Apps & Integrations > My Integrations > Toast.

2. Click 'Settings' beside the Location(s) that you want to enable.

3. Click on the 'Labor' tab and toggle on the slider for 'Actual Labor.'Screen Shot 2022-11-01 at 10.34.38 AM.png

You'll see the Actual Labor numbers update on the Dashboard on the day you enabled Toast actual Labor. Going forward, these numbers will be updated daily from your Toast terminal.

 

 Enforce Schedule (Schedule Enforcement)

You can now ensure staff only clock into Toast when they're scheduled to work. In turn, this allows you to control and reduce labor costs.

Here's how it works: Shifts are automatically synced to your Toast POS. Staff clock in/out on Toast. Toast will then validate whether or not that employee is scheduled to work and can clock in. If they are scheduled to work, they will be allowed to clock in.

⚠️ If the employee isn't scheduled to work at that time, they will not be allowed to clock in unless a manager overrides.

How to get started:
Step 1: From 7shifts

1. Head over to Apps & Integrations > My Integrations > Toast > Settings.

2. In the 'Labor' tab, toggle on 'Schedule Enforcement.' 

Step 2: From Toast


In the Toast Back Office, you'll have to do two things.

1. Go to Front of House setup > UI options > scroll to Time Clock > Enforce Schedule > select Yes:

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2. Next, head to Employees > Employee Management > Scheduling. 

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Here you can customize the number of minutes an employee can clock early/late. 

 

Your Schedule Enforcement integration should now be fully enabled! Follow the next steps to re-publish your Schedules to force an update.

After enabling this integration setting, publishing a schedule within 7shifts will also have shifts appear in Toast. You'll see this under  Employees > Scheduling.

⚠️ Please note, when using Schedule Enforcement, Toast does not enforce which Role the employee clocks in with. With Punch Enforcement, Toast only looks at the time the employee is clocking in and compares that time to the schedule to determine if they can clock in or not.

Step 3: From 7shifts

To ensure your shifts appear in Toast, republish the schedule for each Department. Simply make a small adjustment to your 7shifts schedule and then undo the change to force an update.

1. In the left navigation bar, head to Schedule.

2. Select a shift.

3. Checkmark BD.

4. Click Save.

5. Select the same shift again.

6. Uncheck BD.

7. Click Save

8.
Click Publish Changes.

 

 
 


Sync POS Time Clocking Data

If you have a POS integration that includes labor, you have the option to view your employee's time clocking entries from the POS within 7shifts. In addition, you are able to export this time clocking data to any of our payroll integrations.

Click here for more information on enabling this function.

 


Employee Sync

7shifts can automatically create a new employee when you add them to your POS. Streamline your employee onboarding process by eliminating the need to enter employee information twice. Employee Sync also helps ensure your employee records match in both systems, so your labor data is always up to date in 7shifts.

To use Employee Sync, you will first need to:

  • Have Actual Labor turned on in your integration settings.
  •  
  • Map your existing Employees. This will ensure Employees you have chosen to ignore during mapping will not be created in 7shifts.
  •  
  • Map your Roles. This will ensure Employees will be assigned the correct Roles in 7shifts when they are created.

Click here for more information about Employee Sync and how to enable this function. 


Syncing Wages

You can set your Employees' wages in 7shifts to sync with the wages from your POS. This will ensure that your wages within 7shifts are always up to date with the wage in your POS.

⚠️ Prior to syncing wages, you will need to enable Wage-Based Roles and have properly mapped your Roles.

⚠️ Wages through Wage Sync will update every 60 minutes.

How to enable the Wage Sync setting

1. Head over to Apps & Integrations > My Integrations > Toast > Settings.

2. Click 'Settings' beside the Location(s) that you want to enable.

3. In the 'Employee Data' tab, click the slider button to enable 'Wage Sync.'

 
 

Tip Pooling

Click here to learn more about setting up your Tip Pools to automatically collect and divide tips gratuities among employees! (1).png

 


FAQs

Q: How are Toast Net Sales being calculated in 7shifts?

A: The formula for Toast Net Sales calculations is designed as Gross Sales - Tax Amount - Gratuity - Tips - Deferred Amount

 

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