Micros 3700 POS (Omnivore)

Accurate sales and labor data tracking is at your fingertips with the Micros 3700 POS (through Omnivore) integration in 7shifts. This connection automatically syncs sales and time-clocking data to help you make informed business decisions.

Things to Know

• If you are a Delaget customer, please follow the Delaget integration steps instead.
• Mapping is the foundation of your integration. It must be completed before enabling Employee Sync, Actual Labor, or Wage Sync to prevent data discrepancies.
• Connecting through Omnivore requires a minimum Micros 3700 version of 5.x.
• Omnivore charges a $34.99 monthly licensing fee per location.

Add the Integration

To enable the Micros 3700 integration, you must coordinate with our Integration team to arrange the installation on your server.

1. Head to Apps & Integrations > Explore.
2. Search and select Micros 3700.
3. In the dropdown, select your Location and click Request Upgrade.
4. Our support team will contact you with instructions to complete the installation.
5. Once confirmed, your settings will be accessible under Apps & Integrations > My Integrations > Micros 3700 POS > Settings.

Employee and Role Mapping

Mapping connects users and roles between Micros 3700 and 7shifts to ensure labor data flows to the correct profiles. Correct mapping reduces integration warnings and prevents issues when running payroll.

1. Head to Apps & Integrations > Mapping and choose the Employees or Roles tab.
2. 7shifts automatically maps roles and employees that have identical names and spacing. You'll find those under the Matched heading.
3. For Unmatched employees or roles, choose to Match, Ignore, or Add them.

Actual Sales and Forecasting

Real-time sales data integration is enabled by default upon activation. Once connected, 7shifts pulls Net sales data from Micros 3700 to provide a real-time view of labor costs and generate AI-powered forecasts.

• 7shifts automatically imports up to 14 days of historical sales data from Micros 3700 upon activation.
• Both systems must be configured with the same time zone and workday hours (e.g., 5:00 AM to 5:00 AM) for data accuracy.

Actual Labor and Tips

As labor data syncs from the POS, 7shifts pulls employee punches and labor costs to support accurate reporting and payroll. Tips are managed alongside actual labor in 7shifts because they are earned during worked time.

1. Head to Apps & Integrations > My Integrations > Micros 3700 POS > Settings.
2. Under the Labor tab, toggle on Actual Labor.
3. Click Save.

How Tip Data Syncs

Micros 3700 supports the collection of the following tip sources:

• CC Tips (Credit Card Tips)

Including Tips in Payroll

Follow the steps in Tip Management: Include Tip Calculations to ensure tips appear in your payroll exports and reports.

Schedule Enforcement

Schedule Enforcement ensures staff can only clock into Micros 3700 when they have a scheduled shift in 7shifts.

1. Coordinate with our support team to configure permissions on your Micros BOH terminal.
2. In 7shifts, go to Apps & Integrations > My Integrations > Micros 3700 > Settings.
3. In the Labor tab, toggle on Schedule Enforcement.

Employee Sync

7shifts can automatically create new employee profiles when they are added to Micros 3700, eliminating double entry.

1. In your Micros 3700 settings, go to the Employee Data tab.
2. Toggle on Employee Sync and click Save.

• Synced fields include: first name, last name, e-mail, inactive status, and location/department/role assignments.

Syncing Wages

Keep labor cost calculations accurate by syncing employee wage rates from Micros 3700 directly to 7shifts.

1. In the Employee Data tab of your integration settings, toggle on Wage Sync.
2. Click Save.

Next Steps

Review the Warnings tab

The Warnings tab in Time Clocking is your checkpoint for data accuracy. Review this tab regularly to identify and resolve discrepancies before they reach payroll.