Micros 3700 POS (Omnivore)

Accurate sales and labor data tracking is at your fingertips with the Micros 3700 POS (through Omnivore) integration in 7shifts. This connection automatically syncs sales and time-clocking data to help you make informed business decisions.

Things to Know

Review these critical technical requirements before enabling the integration:

• If you are a Delaget customer, please follow the Delaget integration steps instead.
• If connecting through Omnivore, the minimum required version of Micros 3700 POS is 5.x.
• Omnivore charges a $34.99 monthly licensing fee per location.
• Access to certain features may require an upgrade from your current 7shifts plan.

Add the Integration

To enable the Micros 3700 integration, you must coordinate with our Integration team to arrange the installation on your server.

1. Head to Apps & Integrations > Explore.
2. Search and select Micros 3700.
3. In the dropdown, select your Location and click Request Upgrade.
4. Our support team will contact you with specific instructions to complete the installation.
5. Once confirmed, your settings will be accessible under Apps & Integrations > My Integrations > Micros 3700 POS > Settings.

After activation, it may take several hours for the system to start bringing in your previous sales data.

Employee and Role Mapping

Mapping connects users and roles between Micros 3700 and 7shifts to ensure labor data flows to the correct profiles. Correct mapping reduces integration warnings and prevents issues when running payroll. You can leverage 7shifts reporting and analytics tools to help you make informed decisions and track your business needs.

1. Head to Apps & Integrations > Mapping and choose the Employees or Roles tab.
2. 7shifts automatically maps roles and employees that have identical names and spacing in both systems. You'll find those under the Matched heading.
3. For Unmatched employees or roles, choose to Match, Ignore, or Add them to 7shifts to ensure data syncs correctly.

Role & Employee Mapping in 7shifts defines the universal setup rules and mapping logic for all supported integrations.

Actual Sales and Forecasting

Real-time sales data integration is enabled by default upon activation. Once connected, 7shifts pulls Net sales data from Micros 3700 to provide a real-time view of your labor costs and generate AI-powered forecasts.

• 7shifts automatically imports up to 14 days of historical sales data from Micros 3700 upon activation.
• It takes approximately 1–2 weeks of data collection for sales projections to become visible.
• Both 7shifts and Micros 3700 must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM) for data accuracy.

Actual Sales and Forecasting defines universal rules and how projection logic applies across all supported integrations.

Actual Labor and Tips

As labor data syncs from the POS, 7shifts pulls employee punches and labor costs to support accurate reporting, tip calculations, and payroll workflows. Once enabled, actual labor totals are displayed on the Dashboard, allowing you to compare sales vs. labor. Tips are managed alongside actual labor in 7shifts because they are earned during worked time and associated with employee punches.

1. Head to Apps & Integrations > My Integrations > Micros 3700 POS > Settings.
2. Under the Labor tab, toggle on Actual Labor.
3. Click Save.

Syncing POS time clocking data defines universal rules and how labor data from external systems is managed.

Including Tips in Payroll

The Micros 3700 integration supports the collection of the following tip sources:

• CC Tips (Credit Card Tips)

To ensure these tips are included in your reports and payroll (7shifts Payroll and external exports), you must configure your tip calculation settings. Follow the steps in Tip Management: Include Tip Calculations.

Tip Management & Integrations defines the universal rules for including tip data from your POS

Schedule Enforcement

Schedule Enforcement ensures staff can only clock into Micros 3700 when they have a scheduled shift in 7shifts. This allows you to control and reduce labor costs.

1. Coordinate with our support team to configure permissions on your Micros BOH terminal.
2. In 7shifts, go to Apps & Integrations > My Integrations > Micros 3700 > Settings.
3. In the Labor tab, toggle on Schedule Enforcement.
4. Click Save.

Schedule Enforcement defines universal rules and how scheduled shifts sync across supported integrations.

Employee Sync

7shifts can automatically create new employee profiles when they are added to Micros 3700, eliminating the need for double entry. 

• Synced fields include first name, last name, e-mail, inactive status, and location/department/role assignments.

1. In your Micros 3700 settings within 7shifts, go to the Employee Data tab.
2. Toggle on Employee Sync.
3. Click Save.

Employee Sync defines the universal automation rules for syncing user profiles.

Syncing Wages

Keep labor cost calculations accurate by syncing employee wage rates from Micros 3700 directly to 7shifts. 

To enable the Wage Sync setting:

1. Head to Apps & Integrations > My Integrations > Micros 3700 > Settings beside the Location you want to enable.
2. In the Employee Data tab, click the slider to enable Wage Sync.
3. Click Save.

Wage Sync defines the universal rules for syncing employee wage rates.