Paid Time Off (PTO) in 7shifts

Companies can enable tracking of Paid Time Off (PTO) hours and Sick Paid Time Off (SPTO) hours for their Employees. Once enabled, these hours will appear in the Employee's Time Off requests, within the Time Off report, and in select Payroll exports.

Using 7shifts Payroll as your provider? Once Paid Time Off (PTO) Policies are enabled and assigned to Employees a time off request must be initiated, which will automatically update the PTO balances for 7shifts Payroll.

Things To Know


⚠️ Important: All Paid Time Off policies follow the calendar year for rollover, meaning balances reset or roll over on January 1 regardless of when the policy was created or assigned.

Salary Employee Labor Tracking


Salary employees who request unpaid time off are not reflected in labor reporting due to current system constraints.

To account for salary employees on unpaid time off in labor reporting, administrators can temporarily deactivate the user profile or remove the wage from the user profile during the time off period, then restore the settings afterward.

Administrators must remove these salary profiles completely before executing an active payroll run.

Notice Thresholds and Waiting Periods


  • Admins, managers, and assistant managers with  permissions ("Can edit and delete approved time off requests" or "Can approve/decline employee time off requests") can bypass the time off notice threshold if no time off policies are configured in the account.
  • Administrators and managers cannot bypass the notice threshold if time off policies with an active waiting period are established.
  • 7shifts uses the most recent hire date in the employee employment history profile to apply a policy waiting period, choosing the latest date across multiple entities or multi-EIN configurations regardless of the location setting.

Enabling Paid Time Off and Sick Paid Time Off


Administrators can configure company-wide time off tracking preferences directly from the web application settings.

  1. Log in to the web application as an Admin.
  2. Open Settings, select Company Settings, and click Time Off.
  3. Check the desired boxes to activate Paid Time Off or Sick Paid Time Off.

    Enabling PTO and SPTO in Company Settings

  4. Click Save to complete the configuration changes.

Once saved, employees requesting Time Off have the option to select Paid Time Off or Sick Paid Time Off. 

  • If employees need to request both paid and unpaid time off for the identical period, the employees must submit two separate requests. 
  • Paid Time Off and unpaid time off requests comply with the notice requirements set by the administrator under  Company Settings > Time Off. However, Sick Paid Time Off (SPTO) does not follow these parameters and has no minimum notice requirement.
  • Blocked Days do not apply to Sick Paid Time Off requests.
  • If Paid Time Off or Sick Paid Time Off settings are disabled while requests are pending, administrators can still approve the pending requests, but users cannot edit the requests unless the requests are converted to unpaid time off.

Viewing Paid Time Off and Sick Paid Time Off


Administrators and managers can track active or historical time off selections across mobile and web interfaces.

Mobile 📱 Web 🖥️

For mobile tracking, use the following procedure.

  1. Log in to the 7shifts mobile application.
  2. Review employee Time Off requests to see if the submissions specify Paid Time Off or Sick Paid Time Off.

    Mobile time off overview

  3. Tap on the individual employee request line to view additional details.

    Mobile time off details view

  4. Create a Paid Time Off or Sick Paid Time Off entry on behalf of an employee by opening a new time off request and selecting the appropriate options.

    Creating time off on mobile part 1

    Creating time off on mobile part 2

Next Steps


Assign your enabled Paid Time Off policies to your employees or view the Time Off Report to verify active balances.

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