Lightspeed POS (K-Series)

Accurate sales, labor data tracking, and tip pooling is at your fingertips with the Lightspeed (K-series) POS integration in 7shifts!  This connection automatically syncs sales and time-clocking data to help you make informed business decisions.

Things to Know

• Note for Legacy Accounts: For accounts integrated before September 2024, enable Labor and Employee sync by disconnecting and reconnecting the integration via Apps & Integrations > My Integrations > Lightspeed K-Series POS > Settings > Disconnect.
• Access to certain features may require an upgrade from your current 7shifts plan.

Add the Integration

1. In the left navigation bar, head to Apps & Integrations.
2. Search and select Lightspeed K-Series POS and click Next.
3. Review and accept all permission options. Authorizing without selecting all permissions may cause connection errors.
4. Click Login to Lightspeed POS (K-series) and enter your credentials.
   
   If you encounter error message "Server error. Please try again later", verify that you have selected the K-series option in step 2.
5. Once redirected back to 7shifts, fill out the Location Details and click Connect:
   
6. Success! Your settings are now accessible under Apps & Integrations > My Integrations > Lightspeed K-Series POS > Settings.

Employee and Role Mapping

Mapping connects users and roles between your POS and 7shifts to ensure labor data flows to the correct profiles. When your roles and employees are correctly mapped, it reduces integration warnings and prevents issues when running payroll. You can leverage 7shifts reporting and analytics tools to help you make informed decisions and track your business needs.

1. Head to Apps & Integrations > Mapping > choose the Employees or Roles tab.
2. 7shifts automatically maps roles and employees that have identical names and spacing in both systems. You'll find those under the Matched heading.
3. For Unmatched employees or roles, choose to Match, Ignore, or Add them to 7shifts to ensure data syncs correctly.

Employee Mapping defines universal rules and mapping logic.

Actual Sales and Forecasting

Real-time sales data integration is enabled by default upon activation and is used to generate labor budget projections. Once connected, 7shifts pulls Net sales data from Toast.

• 7shifts automatically imports up to 90 days of historical sales data from TouchBistro upon activation.
• It may take hours for the system to start bringing in your previous sales. If they do not appear initially, please check back in a few hours.
• Both 7shifts and TouchBistro POS must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM).
• It takes approximately 1–2 weeks of data collection for initial sales projections to appear.

Actual Sales and Forecasting defines universal rules and how projection logic applies across all supported integrations.

Actual Labor and Tips

As labor data syncs from the POS, 7shifts pulls employee punches and labor costs to support accurate reporting, tip calculations, and payroll workflows. Once enabled, actual labor totals are displayed on the Dashboard, allowing you to compare sales vs. labor. Tips are managed alongside actual labor in 7shifts because they are earned during worked time and associated with employee punches.

To enable labor sync:

1. Head to Apps & Integrations > My Integrations > Lightspeed K-Series POS > Settings.
2. Under the Labor tab, toggle on Actual Labor.
3. Click Save.

• Employees must be scheduled for roles to be automatically assigned to synced punches.
• Automated tip calculations can be processed through payroll or Tip Payouts.

Syncing POS time clocking data defines universal rules and how labor data from external systems is managed.

Including Tips in Payroll

The Lightspeed K-series integration supports the collection of the following tip sources:

• CC Tips (Credit Card Tips)
• Auto-gratuity

These tip sources can be used with 7shifts Tip Pooling to create custom distribution rules based on hours worked, points, or percentages.

To ensure these tips are included in your reports and payroll (7shifts Payroll and external exports), you must configure your tip calculation settings. Follow the steps in Tip Management: Include Tip Calculations.

Tip Management & Integrations defines the universal rules for including tip data from your POS

Employee Sync

7shifts can automatically create new employee profiles when they are added to Lightspeed K-Series POS, eliminating the need for double entry.

1. In your integration settings, go to the Employee Data tab.
2. Toggle on Employee Sync and click Save.

Employee Sync defines the universal automation rules for syncing user profiles.