Who's Working Dashboard Overview

As an Admin, Manager, or Assistant Manager, monitor daily operations and employee schedules using the 7shifts' Who’s working dashboard.

The web dashboard provides an overview of your team’s schedule, with options to quickly edit shifts, view department-specific schedules, and print a daily roster.

On the mobile dashboard, you get real-time insights into who's currently working, who's on break, who's late, and see punch data from 7punches or your synced POS.

In this article, learn how to navigate to the Who's working Dashboards on web and mobile.

Prerequisites

⚠️ Managers/Assistant Managers will need the permission Can Manage Schedules enabled to see the Mobile Dashboard > Overview page, and will only see for the Locations/Departments they are assigned.

⚠️ Managers/Assistant Managers will need the permission Can Manage time punches to be able to add/edit/delete punches and will only see the Locations/Departments within their assignments.


Use the tabs to change your viewing preferences through the mobile or web app:

Mobile 📱 Web 🖥️

Upon logging in to the mobile app, you will be brought to the Overview Dashboard by default, or you can tap on the Home button on the bottom menu. The mobile Dashboard Overview allows you to easily manage pending employee requests, view a real-time snapshot of who’s working, and monitor your sales vs. labor graph.

The Who’s working blocks, serve as live indicators for your team. From this screen, you can quickly see the number of employees who are currently punched in (On), on Break, Overdue, Upcoming or Out, and click into any block to access the detailed Who’s working page.


Accounts using a POS integration for labor data:

  • Can view who's scheduled to work, who's currently punched in, employees who are late for their shift and who's punched out.
  • ⚠️ Accounts syncing punch data from a POS (with 3rd Party Punches disabled) must make punch edits in the POS unless 3rd Party Punch Edit setting is enabled.
  • Please note that punch sync times vary by POS, so it may take your dashboard some time to reflect up-to-date punch data.

Accounts using 7punches for labor data:

  • Can view who's scheduled to work, who's currently punched in, employees on break, employees who are late for their shift and who's punched out.
  • Can edit/delete punches directly from the 7shifts mobile app.
  • Punches recorded in 7punches will always sync to the dashboard in real-time, so punch data should always be up-to-date.
⚠️ Prerequisites
⚠️ Manager and Assistant Manager users require the Can manage time punches permission enabled to edit/delete/add punches for their assigned Locations and Departments.

⚠️ By default, Admin/Manager/Assistant Manager user types have full access to the 7punches Punch Pad. This includes launching the 7punches app and punching in/out to manage their own time.

⚠️ Depending on your POS integration, some of the below features may not be accessible.

⚠️This feature is not supported with Heartland Restaurant, Lightspeed POS, and Upserve POS at this time.

Who's working: Roster

On the mobile Overview, you will find the Who’s working blocks. These blocks provide a live snapshot of your daily operations, showing the current numbers for employees who are On, Overdue, Upcoming, Out or on Break. 

Viewing the Who's working: Roster will require the account to have a labor integration or time clocking active. 

Tapping any of these blocks serves as a shortcut, taking you directly to the full Roster with the corresponding filter applied. 

 

  1. Depending on the features enabled for the Account, this area includes views by punch status, employee names, punch details, breaks, shift details, overtime warnings, and shift flags.


     
  2. Click through the filters to see employees who are On, on Break, Overdue, Upcoming, or Out. (select the down arrows beside each view to learn more!):

     

All: all scheduled employees for the day.
  • This view shows all scheduled employees for the day in chronological order, along with their shift details and punch activity.
  • Click on an upcoming shift to expand more details, edit/delete the shift, change the shift flag or Find Cover. 
    Screenshot_20240711_143426_7shifts.png
On: employees who are currently punched in.
  • This view shows all employees who are currently punched in along with their shift details, punch activity, shift flags and overtime warnings (if applicable).
  • Click on a shift to open the Time Card. Click the More options icon to edit or delete the punch.
  • ⚠️ Accounts syncing punch data from a POS (with 3rd Party Punches disabled) must make edits in the POS.

    Screenshot_20240712_112357_7shifts.pngScreenshot_20240712_104051_7shifts.png
Break: employees currently on break.
  • This view shows all the scheduled employees who are currently on break along with their shift details (shown only if there is at least 1 break).
  • This view requires the use of 7punches.
Overdue: employee punches that are overdue (late punches, no shows, etc.)
  • This view shows all the scheduled employees who have punches that are Overdue (late punches, no shows, etc.).
  • Click on an overdue punch to add a punch, contact the employee, or view shift details.

    ⚠️ Please note that a shift will be tagged as 'No Scheduled Shift' if the employee had punched in more than 30 minutes before/after their shift was scheduled to start.

    If you would like an employee to punch in more than 30 minutes before their scheduled shift, an Admin or Manager should manually clock the Employee in through the Time Clocking section to avoid the 'No Scheduled Shift' flag.
    Click here to learn more about setting up your late tolerance.
Upcoming: employees scheduled for the day but not clocked in yet. 
  • Click on an upcoming shift to expand more details, edit/delete the shift, change the shift flag or Find Cover. 
  • ⚠️ Accounts syncing punch data from a POS (with 3rd Party Punches disabled) must make edits in the POS.
Out: employees that are punched out for the day.
  • Click on a shift to open the Time Card. Click the More options icon to edit or delete the punch.
  • ⚠️ Accounts syncing punch data from a POS (with 3rd Party Punches disabled) must make edits in the POS.


Who's working: Schedule

The Who's working Schedule provides Admin, Managers, and Assistant Managers with a visual overview of the scheduled shifts for the day.

To navigate to the Who's working Schedule, tap the Who's working blocks from the Overview page and select the Schedule tab. 
 



⚠️ Open shifts are only visible on mobile in the Who's working: Schedule view.

Click on an individual shift to expand more details, edit/delete the shift, change the shift flag or Find Cover. 

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