Engage Dashboard Overview
The Engage Dashboard provides key insights into employee satisfaction and performance to help 7shifts users boost productivity, customer satisfaction, and retention.
Things To Know
Important: Managers and Assistant Managers can only view data for the Locations assigned to them in 7shifts.
- The Engage Dashboard is accessible from the Dashboard and Team pages.
- Metrics are calculated based on date ranges, user types, and specific locations.
- Data focuses on reliability, feedback, and tenure.
Filter Engage Dashboard data
Use filters on the Dashboard to narrow down the data displayed in the Engage Dashboard metrics.
- Use the date picker to choose a week and see data from previous periods per week or month.
- Filter data by Manager, Assistant Manager, Employee, or all user types.
- Export the Engage Dashboard data to your local device.
- Sort data by lates, no shows, dropped shifts, shift bids, average shift score, and average tenure.
Understand Engage Dashboard metrics
The Engage Dashboard displays total and Location-specific metrics based on the selected filters.
- The Avg. Lates metric represents the percentage of late arrivals across 7shifts locations to help identify punctuality issues.
- The Avg. No Shows metric represents the percentage of no-show shifts to show team reliability.
- The Avg. Dropped Shifts metric represents the rate at which employees drop scheduled shifts.
- The Avg. Shift Score is a rating metric based on shift feedback submitted by the team.
- The Avg. Tenure metric is the average number of days employees have been with the organization to indicate staff retention levels.
Next Steps
After reviewing metrics on the Dashboard page, 7shifts users can view the Engage Dashboard Overview on the Team page for a different perspective on employee engagement.