Keep going: explore add-ons and get support

Your two-week journey is complete 🥳 You're scheduling, tracking time, managing your team, and running your operation in 7shifts. This article covers what else is available in your account and where to go when you need help.

Keep your team informed with messaging and announcements

7shifts has two built-in communication tools that replace the group text and the staff notice board.

Messaging is a two-way tool for staying connected with your team. Send direct messages, create group chats, or message employees by location, department, or role. Roster Talk lets you message based on who's scheduled, so you can reach exactly the right people for a given shift without hunting down numbers.

Announcements are one-way broadcasts for important updates. Send to your whole team or target by location, department, or role. Employees are notified by email or SMS based on their notification settings, and you can see read receipts to confirm who's viewed it.

Add-ons your Admin may have enabled

Add-ons extend what 7shifts can do for your operation. Each one requires your Admin to enable it before it appears in your account. If you can see it in your navigation, it's active. If you can't, ask your Admin whether it's available on your plan.

Clair On-Demand Pay (US only)

On-Demand Pay powered by Clair gives employees instant access to their earned wages without waiting for payday. Employees see their available balance in the 7shifts app and can request an advance instantly for a small fee, or within 1-3 business days for free. It's 100% free for employers with zero operator liability. You run payroll as usual and Clair settles directly with employees at payday. Nothing changes on your end.

Employee Onboarding (US only)

Save up to 2 hours per onboarding package sent. Employee Onboarding lets you confidently and securely collect government-required forms from new hires, including the W-4, I-9, and any state-required income tax forms, all before their first shift. Payment information is collected and stored automatically, and you can upload custom documents like your company handbook for employee acknowledgement. Completed forms are stored in each employee's profile so nothing gets lost.

Tip Pooling

Automate tip distribution based on hours worked, role, or custom rules your Admin configures. Once active, Tip Pooling calculates and distributes tips without manual tracking. Particularly useful for full-service restaurants where tip distribution is part of every shift close.

Team Engagement

Team Engagement tracks how your team feels about their schedules through shift feedback. Patterns surface over time, you'll see which employees are consistently happy, which are flagged as flight risks, and where scheduling friction is highest. It's one of the more useful tools for restaurants with high turnover.

Get help when you need it

The 7shifts Knowledge Base has detailed articles and walkthroughs for every feature in your account. If something in this series raised a question you want to dig into further, searching the KB or chatting with 7helps is the fastest place to start.

• Knowledge Base:  Search our full library of articles and guides for detailed feature walkthroughs and advanced tips.
• Contact Support: if you can't find what you need in the KB, our renowned Support team is available via the Help menu in the bottom left of your 7shifts account, or at Contact Us.
• What's New:  Stay informed about new tools and enhancements by visiting the What's New section.

Related articles