How to deactivate a manager or assistant manager
Deactivating a Manager or Assistant Manager in 7shifts removes their access while preserving their historical data for record-keeping and reporting purposes. Making a user inactive means:
- They will be locked out of their 7shifts account.
- They won't receive further notifications from 7shifts.
- Their contact, past punches and published shifts will remain for record-keeping purposes. Their information will be available for viewing on the Employee Timesheet Report.
- They can be reactivated at any time from the Inactive page. The user will need to be re-invited and accept an invite email before regaining access to their account.
Things to know
Important: Only Admins can deactivate Manager and Assistant Manager users. Managers with permission "Can edit employees" can manage Assistant Managers and employees, but cannot deactivate other Managers. This follows the 7shifts user type hierarchy. See User types in 7shifts for details.
- Before doing this, it is recommended that you inform the user to download and export any documents they would like to retain.
- It is not possible to delete a Manager or Assistant Manager profile and their records. You must deactivate the profile instead to maintain reporting integrity.
- If the Manager or Assistant Manager is assigned to specific locations or departments, review and reassign those responsibilities before deactivating to avoid any gaps in coverage.
- Deactivation does not automatically remove the user from the schedule. They remain on the schedule for any week where they have assigned shifts.
Deactivate a Manager or Assistant Manager
- Log in to the mobile app as an Admin.
- Tap on the More Menu
icon >Â My Team.
- Search and select the user to expand their profile.
- Tap Edit.
- Scroll to the bottom of the page.
- Tap Deactivate Employee.
- Tap Deactivate Employee once more to confirm these changes.
- Log in to the web app as an Admin.
- In the left navigation bar, head to Team.
- Click on the three dots beside the user's name and select Deactivate employee.
- Select a termination date, the reason for deactivation, and whether you would rehire that user, and enter any comments that you may have. These details will be viewable by Admins on the Inactive Employee page.
- Click on Deactivate employee now.
Manage scheduled shifts for inactive users
After deactivating a Manager or Assistant Manager, you must manually manage any remaining shifts on the schedule.
- Users remain visible on the schedule for the current week and future weeks if they have active shifts.
- To remove an inactive user from the schedule, you must delete their shifts and republish the schedule.
- To delete a shift, go to the Schedule page, click the shift to expand details, and click Delete.
- Inactive users remain on previous weeks' schedules where shifts were completed or assigned.
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Related Articles
Use Employee Bulk Actions
How to Reactivate an Employee
Managing Inactive Employees
Why is an inactive Employee still showing on the Schedule?
What happens to a Tip Pool if an employee is deactivated/inactive?
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