User & Team Management

Employee Profile Management

• Can I add a new hire if their name is the same as an inactive employee?
• Can I merge two employee profiles?
• Can two employees have the same name?
• How to resolve the "Email already exists" error when adding employees
• Updating or correcting another user's email address
• Why is an Employee's information greyed out?

Scheduling Visibility & Management

• Can I restrict employees to only see their own schedule?
• How can I make my schedule not viewable to staff?
• How Schedule Visibility Works in 7shifts
• What is preventing a Manager from viewing the full schedule?
• Why are some shifts greyed out?
• Why can't employees see the entire schedule?

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