Assigning and updating the Account Owner role

The Account Owner in 7shifts holds the highest level of admin access, typically reserved for the primary stakeholder or the creator of the restaurant’s account. This role enables full control over settings and user management.
 

See a full overview about the Account Owner position here.

Identifying the Account Owner

The Account Owner is usually the person who initially set up your 7shifts account or a designated primary administrator. Only one Account Owner can exist per restaurant account to maintain clear control and responsibility.

Check to see who currently holds this role: How to Identify the Account Owner.

Updating the Account Owner Role

To update the Account Owner, the existing Account Owner can do this directly through the app.

How to Transfer Account Ownership.
 

If the Account owner has left the business, you'll be required to verify your identity, so our team can securely transfer ownership. 

What to Do If the Account Owner Has Left the Business.

Managing Admin Profiles

After updating the Account Owner role, review and deactivate any unnecessary Admin profiles to maintain clear management structure and security. Admins with excessive permissions can complicate management and security. Ensure each user has the appropriate role (i.e.,Admin, Manager, Assistant Manager, or Employee) to support proper access and accountability.

Adding & Removing Admin Users
User Types in 7shifts
User Type Access Levels in 7shifts