How Schedule Visibility Works in 7shifts

In 7shifts, employees can view all published shifts for the locations and departments they’re assigned to. This includes shifts worked by managers and other team members.

Who you can see on the schedule is based on where the viewer is assigned and whether the schedule is published.

Roles in 7shifts refer to job positions (like Server or Bartender) and are used for scheduling and labor tracking, not for controlling who can see published schedules. Learn more: What is the difference between User Types and Roles in 7shifts?

Understanding how schedule visibility works can help reduce confusion and make it easier for teams to coordinate coverage.


What Determines Who You See on the Schedule

You’ll be able to see someone’s shift on the schedule when all the following are true:

  • Location and Department assignments

    You can only view schedules for the locations and departments you’re assigned to.
    If you and another employee (including a manager) are assigned to the same location and department, their shifts can appear on your schedule.

  • Published Schedule

    Only published schedules are visible to employees.
    Draft or unpublished shifts won’t appear until the schedule is published.
     

  • Appear on Schedule Settings

    Employees can be hidden from a department’s schedule using the Appear on schedule setting. If it’s disabled, the employee’s shifts are hidden from other team members. Hiding someone from the schedule affects others' visibility only—not their own access to view the schedule.

    Admins have additional options that allow them to hide or show their own profile across all schedules.

In short, if a manager and an employee share the same location and department—and the schedule is published—they’ll be able to see each other on the schedule, unless someone is hidden using the Appear on schedule setting.

To make sure schedule visibility works as expected, it’s best practice for Admins and Managers to review location, department, and visibility settings within an employee profile. If something doesn’t look right, reach out to your direct manager or Admin to have them review and update these settings for you.

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