Mad Mobile (CAKE) POS

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Accurate sales and labor data tracking is at your fingertips with Cake POS, a Mad Mobile company.

SKIP AHEAD TO:
Enabling the Integration
Mapping your Roles
Mapping your Employees
Actual Sales & Forecasting
Actual Labor
Employee Sync
Enforce Schedule (Punch Enforcement)
Sync POS Time Clocking Data
Integration Warnings 
Tip Calculation

⚠️ Access to certain features may require an upgrade from your current plan.


Enabling the Integration

To get started with activating the Integration with your CAKE POS, you'll need to have your CAKE Client ID ready.

Locating your CAKE ID in your POS:

⚠️ Please note that the CAKE ID is case and hyphen-sensitive.

Alternatively, you can reach out to Mad Mobile Support: 855.696.CAKE or email support@trycake.com for this information.

Once you have your CAKE ID, head to your 7shifts account:

1. Log in to the web app and in the left navigation bar, head to Apps & Integrations.

2. Search and select Cake POS.

3. Select your Location from the dropdown, enter your Client ID and click Connect.

⚠️ After you've activated the integration, it may take hours for the system to start bringing in your previous sales data. If they do not appear initially, please check back in a few hours.

4. You're done! From here, map your roles and employees to ensure accurate reporting across your 7shifts Account. When your roles and employees are mapped, you can leverage 7shifts reporting and analytics tools to help you make informed decisions and track your business needs.

Your integration settings will always be accessible under Apps & Integrations > My Integrations > Cake POS > Settings.


Mapping your Roles

You'll need to review and map your Roles between CAKE and 7shifts for accurate reporting. This is how you will be able to match your Roles in 7shifts to their counterparts in your POS.

To map your Roles:

1. Head to Apps & Integration > Mapping.

2. Select Roles

7shifts will automatically map any Roles that already exist between your POS/payroll and 7shifts, if they are both spelled the same way, with identical spacing. You'll find those under the Matched heading.

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If 7shifts was not able to auto map the specific Roles, they will appear in the Unmatched section. You'll need to either create the Role within 7shifts or CAKE, or map it to another existing Role.

Click here to learn more about mapping Roles.


Mapping your Employees

You'll need to map your employees between CAKE and 7shifts to ensure accurate reporting. This is how you will be able to match your Employees in 7shifts to their counterparts in your POS.

1. Head to Apps & Integration > Mapping.

2. From there, select  Employees.

7shifts will automatically map any Employees that already exist between CAKE and 7shifts (if they are both spelled the same way). You'll find those under the Matched heading. 

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For Unmatched Employees, you can either match up, ignore, or create the Employee.

  • Match: Simply find the corresponding employee on the list.
  • Ignore: You'll want to ignore if the employee will never need to clock in/out (i.e. salaried employees).
  • Add: This will add the employee to 7shifts, allowing you to start scheduling them. If the employee exists in 7shifts but not in CAKE, you can also create them in CAKE.
If an incorrect match was made, you can always correct the mistake by unmatching them. The employee will now be listed under Unmatched and you can assign them correctly from there.

Moving forward, you can add your new employees to CAKE or 7shifts. New employees will be mapped automatically if a match is found.

Click here to learn more about mapping Employees.


Actual Sales & Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. We will backfill 90 days of previous sales, if available. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. 

After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1-2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.

You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sale projections here.

Sales data from CAKE POS syncs to 7shifts every 60 minutes.

When 7shifts syncs sales from CAKE POS, "Service Charges" in CAKE are treated as autogratuities in 7shifts.

This is because CAKE’s Service Charge feature is used as an automated form of gratuity (tip) that can be configured in several ways within the POS. For more details on customizing your Service Charges in CAKE, visit Service Change Settings (Cake University).

Tips recorded in CAKE sync to 7shifts and can be used in Tip Calculations, the Worked Hours and Wages report, and payroll (7shifts payroll and payroll integrations/exports).

7shifts will begin pulling in your sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

⚠️ Sales Accuracy

To ensure accurate reporting and matching sales totals, 7shifts and Cake POS must both:

  • be in the same timezone
  • have work day hours ranging from 5AM—5AM
Sales vs. Labor Dashboard

Click here to learn more about the Dashboard.

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Manager Log Book

Click here to learn more about the Manager Log Book.

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Actuals Report

Click here to learn more about the Actuals Report.

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Labor Budget Tool

Click here to learn more about the Labor Budget Tool.

Projected Sales

When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.

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Actual Sales

The Actual Sales data will initially be empty for the current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.

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Actual Labor

We integrate with CAKE POS for Actual Labor, this means that your actual labor costs will be pulled into 7shifts. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor.

⚠️ For Actual Labor to be accurate, you must ensure you map your Roles and Employees.

The Actual Labor settings will be accessible within your 7shifts account:

  1. Head over to the Apps & Integrations > My Integrations > Cake POS.
  2. Click Settings beside the Location(s) that you want to enable.
  3. Under the 'Labor' tab, click on the slider beside Actual Labor.

You'll see the labor numbers update on the Dashboard on the day you enabled CAKE actual Labor. Going forward, these numbers will be updated daily (every 30 minutes) from your CAKE terminal.


Employee Sync

7shifts can automatically create a new employee when you add them to your POS. Streamline your employee onboarding process by eliminating the need to enter employee information twice. Employee Sync also helps ensure your employee records match in both systems, so your labor data is always up to date in 7shifts.

⚠️ To use Employee Sync, you will first need to:

1. Have Actual Labor turned on in your integration settings.

2. Map your existing Employees. This will ensure Employees you have chosen to ignore during mapping will not be created in 7shifts.

3. Map your Roles. This will ensure Employees will be assigned the correct Roles in 7shifts when they are created.

Click here for more information about Employee Sync and how to enable this function.


Enforce Schedule (Punch Enforcement) 

You can now ensure that your staff clocks into Cake only when they're scheduled to work. In turn, this allows you to control and reduce labor costs.

Here's how it works: Shifts are automatically synced to your Cake POS. Staff clock in/out on the POS. Your POS will then validate whether or not that employee is scheduled to work and can clock in. If they are scheduled to work, they will be allowed to clock in. 

⚠️ If the employee isn't scheduled to work at that time, a manager will need to override in order to allow them to clock in.

To use Punch Enforcement, you will need to:

1. Have Actual Labor turned on in your integration settings.

2. Have Employee Sync enabled.

3. Please reach out to MadMobile support at support@madmobile.com to complete the integration. In the email request, Madmobile will require your Location IDs, and Company IDs. Collect this information from 7shifts by heading to Settings > Developer Tools > Resource IDs.

You can also reference MadMobile's setup steps here.


Sync POS Time Clocking Data

If you have a POS integration that includes labor, you have the option to view your employee's time clocking entries from the POS within 7shifts. In addition, you are able to export this time clocking data to any of our payroll integrations

7shifts sync pos labor data

Click here for more information on enabling this function. 


Integration Warnings in Time Clocking

Once your POS labor is syncing into 7shifts, you will see a Warnings tab when reviewing your current pay period. This tab highlights punches missing a role in your POS/7shifts labor data that may need attention before running payroll.

These warnings appear directly in Time Clocking > Pay Periods > Warnings, helping you quickly identify and fix issues with labor data flowing in from the POS.

You can resolve most issues right from the Warnings tab, and you can still close your pay period even if some warnings remain.


Tip Calculation

Automate tip calculations and payments with custom rules, eliminating errors and reducing your administrative workload. Payments can be processed through payroll, Tip Payouts, or directly on shifts.

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