GoTab POS

GoTab POS integrates with 7shifts to sync actual sales, labor, and tip data. Connecting GoTab POS to 7shifts gives managers real-time visibility into sales and labor costs, and enables tip pooling and payroll workflows.

Things to Know

• Access to this feature may require an upgrade from your existing plan.
• All receipts must be closed in GoTab at the end of each night. Unclosed receipts can cause discrepancies in sales and tip data between systems when payments are cleared on subsequent days.

Add the Integration

1. In 7shifts, navigate to Settings > Developer Tools and copy your Access Token and Resource IDs.
2. Log into GoTab as an Admin and grant access to 7shifts. Refer to the GoTab 7shifts integration setup guide for detailed steps.
3. Contact support@gotab.io or your GoTab Customer Success Manager to finalize the setup.
4. Once connected, your integration settings are accessible in GoTab under Integrations > My Integrations > GoTab > Settings.

Actual Sales and Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available.

After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1–2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.

You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sales projections here.

• Both 7shifts and GoTab POS must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM).
• It may take a few hours for the system to bring in previous sales. If sales data does not appear initially, check back in a few hours.
• It takes approximately 1 to 2 weeks of data collection for initial sales projections to appear.
• All receipts must be closed in GoTab at the end of each night. Payments or tips added to an unclosed receipt on a subsequent day may not be accurately reflected in 7shifts.
• 7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

Actual Labor and Tips

GoTab POS integrates with 7shifts for Actual Labor. This means that your actual labor costs will be pulled into 7shifts. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor. You'll see the labor numbers update on the Dashboard on the day you enabled GoTab POS Actual Labor.

• When an employee clocks in, their open punches are immediately sent to 7shifts.
• Breaks, declared tips, and punch-out times are sent to 7shifts upon punch-out.
• If a punch needs to be edited after it has synced, make the correction directly in 7shifts to avoid data conflicts.

Including Tips in Payroll

The GoTab POS integration supports the following tip sources:

• CC Tips (Credit Card Tips)
• Auto-gratuity
• Declared Tips

Integration Warnings in Time Clocking

Once your POS labor is syncing into 7shifts, you will see a Warnings tab when reviewing your current pay period. This tab highlights punches missing a role in your POS/7shifts labor data that may need attention before running payroll.

These warnings appear directly in Time Clocking > Pay Periods > Warnings, helping you quickly identify and fix issues with labor data flowing in from the POS.

You can resolve most issues right from the Warnings tab, and you can still close your pay period even if some warnings remain.

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