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7shifts Email Notifications

Updated

Notifications can either be sent by push notification (recommended), email, or SMS (limited).

If you choose email notifications as your preference, you will receive an email directly in your inbox. For example, here is an email notification that informs the user about a shift trade:

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SKIP AHEAD TO:
Enable E-mail Notifications
Troubleshooting

Enable E-mail Notifications

Mobile 📱 Web 🖥️
     
  1. Log in to the mobile app.

  2. Tap on the More menu ' ☰ ' in the bottom right corner of your screen.

  3. Scroll down and tap on Notification Settings.
  4. Tap on the Mobile or Email icons to enable the type of notifications you would like to receive (if they appear in orange, it means they are enabled):


     

Troubleshooting

Here's what you can do if you suddenly stop receiving email notifications.

       
    1. Review that your email address has been entered correctly with your My Account settings:



    2. Review your My Account settings to ensure you selected email as your notification preference.

    3. Check your spam and junk folders. If the emails are found here, you must add 7shifts to your Trusted Sender list to avoid them being blocked again.

    4. If you are using a company email and are still not receiving email notifications, this can result from an 'IPS Block'. An ISP Block bounce means that the receiving mail provider rejected the message and not deliver to the recipient. Most commonly, an ISP block happens due to a local policy by the receiving mail server. ISP Blocks need to be resolved on the receiving mail server side. Your IT team or mail administration team should whitelist our sending domain.

Still encountering an issue? You're welcome to get in touch with our Support team.

To expedite the resolution process, please provide our team with you're receiving email address.

RELATED ARTICLES:

7shifts Push Notifications
7shifts SMS Notifications
Supported Notifications
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