Save up to 8 hours per week managing your tip pool with custom contribution and distribution rules, automatic calculations, comprehensive reports, and payroll export options. To collect your tip data with Toast, please continue on to the next section.
- An Actual Sales integration with TouchBistro POS. (If you're not using a supported POS system, learn how to access the Manual Contribution option here.)
- 7punches for time clocking or an Actual Labor integration with TouchBistro POS (since this feature relies on employees' worked hours in order to redistribute tips).
- Have Employee mapping completed. This will ensure that Employees will be assigned the correct tips, based on their hours.
⚠️ By default, Managers/Assistant Managers will have access to manage or edit the Tip Pool settings. However, Admins can change this by enabling or disabling the Manager Permission 'Can create and edit tip pools.'
Setting up your Tip Pool - TouchBistro POS Integration Contribution
Hover over the navigation bar > select Tips & Pay > Tip Pooling > + Create Pool
Set your location, the tip pool name, and the Calculation Frequency, and click Next. The name is required since you'll later have the option to create multiple Tip Pools for the same Location.Click here for more information about "How often are tips calculated?"
By default, the Calculation Frequency will be set to Daily. Change this by selecting a new option from the dropdown menu:
Set the date for which your last pay period ended, and we'll use this date to start pooling your tips. The date will automatically default to the last date of the pay period on your Time Clocking page, but you're welcome to adjust it as needed! :Pro Tip!We recommend that you align these dates with how you view pay periods to ensure accurate reporting.
⚠️ If you want to create this Tip Pool for a specific Daypart, select 'Dayparts' from the dropdown menu , and choose which Daypart will apply to this tip pool. If enabled, an additional column for Dayparts will be included on the Tip Pool report.
Here, be sure to select the option 'Pull in tips automatically from my POS', then click on 'Next.'
Next, you will select who adds to the Tip Pool! In other words, which sources will contribute tips? You'll notice the following two sections: 'Your mapped roles' and ' Unassigned tips and receipts'.⚠️If you would like to create your Tip Pool with Unassigned-only Contributors, please skip to step 7.
Who contributes to this pool? Your mapped roles. For transactions that are assigned to Employees, you will need to select which Roles and Departments will be your Contributors. Contributors are usually customer-facing employees that gather tips, and gratuities or collect payment during their shifts. Use the dropdown menus below to set your measures and filters:
Contribute by Role
- Select your Contributors:
The team members under the Role can be both 'Contributors' and 'Recipients' (in step 9). This step is to determine how much of the initial tips received will contribute to the Tip Pool to be divided out later across the team.
Example:Servers can contribute 100% of their tips and still receive 50% from that initial 100% that was put into the Tip Pool.Contribute by DepartmentAll roles within the Department will contribute the amount set into the tip pool.
Example: The FOH department contributes 50% of all collected tips to the pool.
- Enter a percentage "Amount" of the tips/sales collected that will contribute to the Tip Pool:
- And, set your contribution type using the "Tip-in based on" filter:
A portion of the employees' Net SalesTotal TipsAny portion of tips made per shift.Remaining Tips
Once employees contribute to a tip pool, there may still be tips remaining. This contribution type allows those remaining tips to be contributed to the pool a second time.
⚠️ Remaining tips can only be contributed once per role.
⚠️ Remaining tips is only available for POS Tip Pooling.
A common use of Remaining Tips is when bartenders clock into a shared "Ghost Patio Bar" account when processing receipts. Why? A hectic weekend bar may see the same terminal passed around frequently, between different bartenders; and it would be too time-consuming to update the specific server for each bartender each time.
At the end of the night, tips need to be pooled and distributed as:
Ghost Patio Bar contributes 5% of food sales to Support + Bussers.
Ghost Patio Bar contributes 100% of the remaining tips equally amongst themselves based on hours worked.
To accomplish this, create a new tip pool. While adding your Contributors, be sure to select Tip-in Based On: Remaining Tips.
In this scenario, Bartenders will contribute 100% of their remaining tips...
...and tips will be distributed equally amongst the Bartenders:A final review of the tip pooling details:
And by this Tip Pool, the Bartenders now share their remaining tips!
- Click on '+ Add Contributor' to include more Roles/Departments.
- Click on the copy icon to duplicate any contributors, including their filters.
- Click on the trash icon to remove any Roles/Departments from the list of contributors.
⚠️ You can have as many Contributors as there are Roles under that Location.
With Touchbistro, you can filter the tips received by Sales Category. These filters are to determine what amount of tips will go into the Tip Pool, before any redistribution calculations.
For each Contributor, you can set up these filters by clicking on the filter icon and selecting your filter rules.
To filter by POS tips/sales that do not have a category, you can select'Uncategorized'- when measuring by Revenue Center or Sales Category:
Click here to see an example of the Uncategorized filter in action!
Tippy is a server at a company that pools by net sales and requires sales to be treated differently based on the item sold.
Tippy wraps up a sale with the following items: 1 orange juice, 1 spaghetti, 1 Budweiser, 1 Weekly Special, 1 extra sauce.
In the POS, these items are categorized as follows:
Orange juice: Sales Category =
Spaghetti: Sales Category =
Budweiser: Sales Category =
- Weekly special dish: Sales Category = (not yet entered, it’s a brand-new special!)
- Extra sauce: Sales Category = (no category)
For their tip pool, Servers contribute 10% of their net sales on everything except for liquor or beer. To appropriately set this up in 7shifts’ Tip Pooling, the manager would set the Sales Categories like so: If Sales Category = food, beverage, or uncategorized, contribute 10%.
For Tippy’s specific sale, this would leave out the beer item.
⚠️ The options available under Revenue Centers, Dining Options, and Sales Categories will depend on the specific setup on your POS.
⚠️ Filtering by Sales Category is only available when Tip-in based on 'Sales' is selected, and one or more contribution filters are applied:
- Orange juice: Sales Category =
Who contributes to this pool? Unassigned tips & receipts. You will also need to enter what percentage of tips will go to the Tip Pool for transactions that are unassigned to any employees.
Who contributes to this pool? Unassigned-only Contribution. To create a tip pool that only considers unassigned tips (i.e. no set contributors, mobile takeout, delivery orders, or orders where no employee is ringing them through), click on the trash can icon to remove 'Your mapped roles' contributors as an option:
- Click Preview your tip pool, to see how your tip pooling rules and filters will distribute tips before it goes live - using real-time data from your POS integration.
7shifts will pull your POSs' actual labor data from the selected date range to show you how tips will be distributed among the employees who worked that day. Review and edit your tip pool's rules and immediately see the numbers adjust accordingly!
⚠️ By default, the Tips Collected column will automatically include all tip sources (i.e. CC tips, Auto-gratuities, Declared tips). Once you have set your tip sources in the following step, 7shifts will hold those settings as the new default whenever you revisit this tip pool's Live Preview.
- When finished, click on 'Next.'
- From here, you'll need to select the fields on your POS that you wish to pull in tip data from. This will be the initial source to calculate the Location's total tips, which will then be divided out between your staff from there.
Check any boxes that apply, then click on 'Next.'
⚠️ These fields may vary depending on the specific setup on your POS. Hover your mouse over the question mark icons for more details about each option.
Then, in the dropdown determine how you'd like tips to be redistributed to your team. All distribution methods will reallocate tips based on employees' actual worked hours. Select any 1 of the 3 distribution options: Equal Distribution, Percentage, or Points Weighting.
Click on the panels below to learn about each distribution type:Equal Distribution
How Equal Distribution works:
Each person will receive a portion of the tips based on the hours they worked. Let's say the Tip Pool is $500 and employees worked a total of 25 hours.
$500 / 25 hours = $20 in tips per hour worked Server A: worked 10 hours and receives $200
Server B: worked 7 hours and receives $140
Food Runner: worked 8 hours and receives $160Percentage
How Percentage Distribution works:
Each role group is entitled to a specific percentage of the Tip Pool. Each person who worked that role will then receive a portion of the tips based on the hours they worked.
Let's say the tip pool is $1000, Server distribution is set to 60% ($600) and Bartender distribution is set to 40% ($400).
Server A worked 8 hours and receives $240
Server B worked 12 hours and receives $360
Bartender worked 5 hours and receives $400
Note that since only 1 bartender worked, they will receive $400 regardless of the number of hours they workPoints Weighting
Next, you will need to select your Receivers:
- Click the dropdown and select a Department or specific Role.
- Click on '+ Add Receiver' to include more Departments or Roles.
- Click on the 'Trash' icon to remove any Departments or Roles from the list of receivers.
⚠️ You can have as many receivers as there are Departments and Roles under that Location, regardless if those Roles are already set up as Contributors (in step 6).
If you chose to use the 'Percentage' or 'Points Weighting' distribution methods, you will need to enter a percentage or amount of points beside each Department or Role.
⚠️ If using the 'Percentage' distribution, there will be a tally at the bottom to ensure that you are not under or over the 100% total. You will be unable to proceed unless your total is at 100% exactly.
- After you have set up which Departments and Roles will be receiving tips, click on 'Next: One last review.'
Lastly, you will be given an overview of how your Tip Pool will be set up. Here you can go back through any steps to make any changes needed, or click on 'Save my tip pool' to finalize it.
Success! You've just created a Tip Pool.
Now you're ready to create more Tips Pools or access any of your Tip Pooling reports.