What does "Invite delivery failed" mean?
When you see Invite delivery failed on an employee’s profile, 7shifts couldn’t deliver the invitation email to the address on file. You can fix this by correcting the email address and resending the invite.
Why does Invite delivery failed appear?
The email provider rejected the invitation. This often happens when the address has a typo, the mailbox can’t receive email right now, or the address was created recently and isn’t set up to receive mail yet.
What should I do when an invite fails?
- Open the employee’s profile on the Team page.
- Check the email address for typos, like a wrong domain or a missing letter.
- If the address is wrong, update it and save the profile.
- Select Resend invite.