Tip Management Overview
7shifts Tip Management Overview provides a unified dashboard to track earned tips and reconcile payments with your payroll system.
Things to Know
- The Tip Management add-on must be enabled in the account to access the Tip Management Overview dashboard.
- Tip tracking follows your 7shifts pay periods instead of separate tip periods to ensure consistency across the platform.
- Adjusting Time Clocking pay periods in 7shifts may trigger a recalculation in tips. This recalculation can impact the amounts reflected in Tip Payouts, Tips to Payroll, and Tip Pooling.
- Historical unpaid tips from a previous pay period will not carry over into the current view as a cumulative total.
- Changes made to Tip Pool settings apply only to the current and future pay periods; historical data remains unchanged.
- Employees view Estimated Tips on their mobile dashboard, which reflects Earned Tips.
- Certain features displayed below may require an upgrade from your existing plan.
Tip Management Overview
Welcome to your Tip Overview! Located under Tip Management > Overview.
The daily values you see here update in real-time to give you a snapshot of the live tip amounts earned by, paid to, and owed to your team. Only Active Employees will appear in the Tip Management Overview. Inactive employees will not surface here.
Earned tips: The total amount of tips earned by the employee in the selected pay period. Earned tips can be configured here.
Paid on shift: The total amount of tips paid to the employee outside of 7shifts.
Paid in Tip Payout: The total amount already paid to the employee through Tip payouts.
Paid on payroll: The total amount of tips paid to the employee via payroll during this time frame.
Owed tips: The outstanding tip total owed to the employee. Owed tips is calculated by Earned Tips - Paid on shift - Paid in Tip Payout - Paid on Payroll.
Paying & Reconciling with Tip Payouts or 7shifts Payroll
Automated payment methods in 7shifts reduce the need for manual reconciliation.
⚠️ Important: As of June 30, 2026 the 7shifts Tip Payouts feature will no longer be available in the 7shifts app. We know waiting weeks for payday is hard on hourly workers, so we're partnering with Clair to bring employees free, on-demand access to their earned tips and wages directly in the 7shifts employee mobile app. No float required on your end, no extra admin work. Your tip pools are not affected. Learn more about the transition to On-Demand Tips with Clair here.
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7shifts Tip Payouts: Sending a payout batch automatically deducts those tips from the employee's owed balance in the ledger. Paid amounts appear in the Paid in tip payout column.
⚠️ Reporting: The Paid on Tip Payouts column on the Worked Hours and Wages report only calculates and displays as a weekly sum. Therefore, they will not appear in the Worked Hours and Wages report if you run it for any period less than a full week, nor will they be included in the corresponding CSV export, as the export does not support weekly sums.
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7shifts Payroll: Owed tips from the ledger automatically populate in 7shifts Payroll as "Tips to be Paid." Any tips already marked as paid (such as cash or Tip Payouts) appear as "Tips already paid" for tax reporting.
Employee View (Estimated Tips)
Employees can view their "Estimated Tips" on the mobile app, which reflects the "Earned Tips" total seen by Managers on the web.
Admin/Manager Web View:
Employee Mobile Dashboard View
FAQ
| Question | Answer |
|---|---|
| What will employees see in their mobile app? | Employees will see Estimated Tips on their mobile dashboard, which should equal the Earned Tips total that managers/admins see on the web. The Outstanding Tips balance is not included in the employee's Estimated Tips display. |
Next Steps
To view the detailed breakdown of an individual employee's tips, click anywhere on that Employee's row in the dashboard. For more information on what each field in the breakdown means, see this article: Employee Tip Breakdown.