Handling expired or non-working invite links

If your 7shifts invite link appears expired or doesn't work, this article guides you through resolving common invite issues quickly. Following these steps ensures you can access your account and get you connected to your team!

Why Invite Links Expire

Invite links deactivate automatically after they have not been accepted to protect account security. Trying to reuse an already accepted link will show an expired message. The only solution now is to reach out to an Admin or your manager directly so they can send you a new invite.

My invite e-mail has expired. How do I get a new one?

For your Admin/Manager: How do I resend a 7shifts invitation?

Accessing Your Account After Invite Issues

If you believe you already accepted the invite, simply log in with your email and password on the 7shifts app or website. Use the "Forgot Password?" button to reset your credentials if necessary. This is often the fastest way back into your account after invite link problems.

Password Reset and Login Credentials

If You Never Received a Valid Invite

Follow these steps to verify why you might not be receiving it: Why is my Employee not receiving their invite?

In short:

1. Verify with your employer that they sent the invite to the correct email address, and check your spam/junk folders.
2. Ask your employer or manager to resend the invite through the 7shifts platform.
3. If the invite still doesn’t work, have your Admin/Manager contact 7shifts Support for assistance.