How do I resend a 7shifts invitation?
Invitation links in 7shifts expire after 5 days if they aren’t accepted. You can resend an invitation from the mobile app or the web app at any time. If the invite shows Invite delivery failed, update the employee’s email address before you resend.
⚠️ Important: Admins can't resend invites to other Admins because they share the same user type and can't access each other's profiles. To resend an invite to another Admin, reach out to the Account Owner.
What To Do
- Log into the mobile app.
- Tap the More menu icon at the bottom right corner.
- Select My Team.
- Search for or tap on the employee's profile.
- In the Profile tab, scroll to the bottom.
- Tap Resend Invite.
- Tap Yes, resend to confirm.
- Navigate to the employee's profile, or hover over their name on the Schedule page.
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Select Send new invite/Resend invite email:
What if the invite shows Invite delivery failed?
If the invite shows Invite delivery failed, the email didn’t reach the employee. Update the employee’s email address first, then resend the invite.