Notifications for Admins & Managers

You can customize your notification preferences within your Account. For example, if you don’t want to receive SMS/push messages, you can change your notifications so that you only get emails.

Use the tabs to change your viewing preferences through the mobile or web app:

Mobile 📱 Web 🖥️

  1. Log in to the mobile app and tap on the More menu icon > tap Notification Settings:

  3. (optional) Toggle on Push Notifications (recommended) to receive push rather than SMS/text:

    Here's an example of a push notification:

    Screenshot 2024-03-06 at 9.39.28 AM.png

  4. To disable or enable a notification, simply tap on the 'Mobile' or 'Email' icons. If they appear in orange, it means they are enabled:



SMS / Push / Email notifications

By default, your employees are informed about changes in 7shifts that affect them via SMS/push notification and email:

  • Messages and Announcements
  • When you publish / re-publish a schedule
  • When you approve or decline a Time Off request
  • When you approve or deny an Availability request
  • When you approve or decline a shift change, both employees who requested the change will be notified
  • If an employee is trying to give away their shift, other employees who are qualified to work that shift will be notified
⚠️ SMS notifications are only available on the Entrée plan and higher.

Check out the following articles to learn more about email, SMS, or push notifications.

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