Lightspeed POS (L-Series)

Accurate sales and labor data tracking is at your fingertips with the Lightspeed POS integration!

Adding the Integration
Mapping your Employees
Actual Sales & Forecasting
Actual Labor
Employee Sync
Sync POS Time Clocking Data
⚠️ Access to certain features may require an upgrade from your current plan.

⚠️ At this time, Lightspeed POS (L-series) does not support 3rd Party Punches.

Adding the Integration

To add the integration you will need to complete the following:

1. In the left navigation bar, head to Apps & Integrations:

2. Search and select Lightspeed, then click 'Next.'

3. You will then be prompted to log into Lightspeed to connect your account. Click on 'Login to Lightspeed.'

4. Log into Lightspeed using your existing email and password.

5. After logging in you will be redirected to the 7shifts My Integrations page. Click on 'Lightspeed' to complete the setup.


6. Click 'Connect a Location.'

7. Select the 7shifts Location and Lightspeed Company you wish to integrate and click 'Connect.'

8. You're done! From here, map your employees to ensure accurate reporting across your 7shifts Account. When your roles and employees are mapped, you can leverage 7shifts reporting and analytics tools to help you make informed decisions and track your business needs.

Your integration settings will always be accessible under Apps & Integrations > My Integrations > Lightspeed POS > Settings.

⚠️ Repeat steps 6 and 7 to connect more of your Locations.

Mapping Employees

You'll need to map your Employees between your POS and 7shifts to connect the Schedule Enforcement and Actual Labor features. This is how you will be able to match your Employees in 7shifts to their counterparts in your POS.

1. Head to Apps & Integrations.

2. From there, select Mapping > Employees:

7shifts will automatically map any Employees that already exist between your POS and 7shifts (if they are both spelled the same way). You'll find those under the 'Mapped' heading.

For unmapped Employees, you can either match up, ignore, or create the Employee.

  • Match: Simply find the corresponding Employee on the list.
  • Ignore: You'll want to ignore if the Employee will never need to clock in/out (i.e. salaried employees).
  • Create: This will add the Employee to 7shifts, allowing you to start scheduling them. 
If an incorrect match was made, you can always correct the mistake by unmatching them. The employee will now be listed under 'Unmapped' and you can assign them correctly from there. 

Moving forward, you can add your new Employees to your POS or 7shifts. New employees will be mapped automatically if a match is found.

Click here to learn more about mapping Employees.

Actual Sales & Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. We will backfill 90 days of previous sales, if available. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available. Sales data from Lightspeed POS  syncs to 7shifts every 5 minutes.

7shifts will begin pulling in your sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

⚠️ Sales Accuracy

To ensure accurate reporting and matching sales totals, 7shifts and Lightspeed POS must both:

  • be in the same timezone
  • have work day hours ranging from 5AM—5AM

Click here to learn more about the Dashboard.

Manager Log Book:

Click here to learn more about the Manager Log Book.

Actuals Report:

Click here to learn more about the Actuals Report.

Labor Budget Tool:

Click here to learn more about the Labor Budget Tool.

Projected Sales

Now when you go to build schedules for future weeks, 7shifts will automatically look at past historical sales and insert your sales projections for you. This allows for more accurate scheduling if you're wanting to stay on budget and within your labor targets.

Actual Sales

The Actual Sales will initially be empty for the current or future days until sales start rolling in. Once the sales numbers have been pulled into 7shifts, they will be shown appropriately under those specific days.

 Actual Labor

We integrate with Lightspeed actual labor which means your actual labor costs will be pulled into 7shifts. Once enabled, this data will be displayed on the Dashboard allowing you to compare Sales vs. Labor.

To enable Lightspeed Actual Labor: 

1. Head over to Apps & Integrations > My Integrations > Lightspeed.

2. Click 'Settings' beside the Location(s) that you want to enable.

3.  In the 'Labor' tab click the slider button to enable Actual Labor for this Location.

You'll see the Actual Labor numbers update on the Dashboard on the day you enabled Lightspeed Actual Labor. Going forward, these numbers will be updated daily (every 5 minutes for closed punches) from Lightspeed.

⚠️ Lightspeed does not support live punch reporting, meaning that punches will not appear on the Time Clocking page or mobile dashboard until there is a punch-in time and a punch-out time.

Labor costs won't be up to date until all punches are closed for the day.

Employee Sync

7shifts can automatically create a new employee when you add them to your POS. Streamline your employee onboarding process by eliminating the need to enter employee information twice. Employee Sync also helps ensure your employee records match in both systems, so your labor data is always up to date in 7shifts.

⚠️ To use Employee Sync, you will first need to:

1. Have Actual Labor turned on in your integration settings.

2. Map your existing Employees. This will ensure changes to an Employee's information on your POS are also updated in 7shifts. This will also ensure that Employees you have chosen to ignore during mapping will not be created in 7shifts.

Click here for more information about Employee Sync and how to enable this function.

Sync POS Time Clocking Data

If you have a POS integration that includes labor, you have the option to view your employee's time clocking entries from the POS within 7shifts. In addition, you are able to export this time clocking data to any of our payroll integrations.

⚠️ At this time, breaks (paid or unpaid) in Lightspeed are not supported by 7shifts and will not be imported.

As an alternative, your employees can clock in/out of Lightspeed for their breaks so the punch data will be properly recorded and synced within 7shifts.

Click here for more information on enabling this function. 
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