Union POS

You can integrate your Union to pull your actual sales, labor, and employee data into 7shifts. This connection automatically syncs sales and time-clocking data while feeding your 7shifts Tip Pooling rules to help you streamline your operations.
⚠️ Custom breaks and early clock-in prevention are not supported with this integration.
SKIP AHEAD TO:
Adding the Integration
Actual Sales and Forecasting
Actual Labor and Tips
Integration Warnings
Adding the Integration
For assistance with completing the integration setup, please contact Union's support team (support@getunion.com).
- Union only allows for three departments. You will need three departments in 7shifts in order to map to Union's three departments. If your 7shifts account has been set up with more than that, then they will need to be adjusted down to three.
- Contact Union to assist with onboarding and Manager Portal setup.
- Log into Union's Manager Portal.
- Select Integrations > 7shifts.
- Enable the integration.
- Map Venues to departments, jobs, and employees.
- Please watch this video for a walkthorugh of how to authorize the Union integration in your Union Dashboard. This walkthrough is for existing 7shifts customers who are new to Union.
Once the integration is active, Union’s built-in payroll report will be hidden. Venues will need to use 7shifts for payroll processing.
Click here to learn more about 7shifts Payroll.
Actual Sales and Forecasting
⚠️ Tabs that stay open across multiple days may cause small differences in sales totals between Union and 7shifts. To ensure your reports stay aligned, we recommend closing all tabs at the end of each day.
Once your integration has been activated, your real-time sales data will be enabled by default. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections.
After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1-2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.
You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sale projections here.
Sales data from Union syncs to 7shifts every minute.
Sales Accuracy
To ensure accurate reporting and matching sales totals, 7shifts and Union must both:
- be in the same timezone
- have work day hours ranging from 5AM—5AM
7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.
Click here to learn more about the Actuals Report.
Click here to learn more about the Labor Budget Tool.
Projected Sales
When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.
Actual Sales
The Actual Sales data will initially be empty for the current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.
Actual Labor and Tips
We integrate with Union for actual labor, this means that your Employees can punch in using 7punches or Union and that data will be pulled into 7shifts. Once enabled, your actual labor totals are displayed on the Dashboard, allowing you to compare sales vs. labor.
You'll see the labor numbers update on the Dashboard on the day you enabled Union POS actual labor. Going forward, these numbers will be updated in real-time from your Union terminal:
- When an Employee clocks in, their open punches are immediately sent over
- It's possible to edit punches in Union, but it's recommended to make those edits directly in 7shifts
Tip: The Union integration supports automated tip collection for use with 7shifts Tip Pooling. This data feeds into custom pooling rules based on hours worked, points, or percentages.
For a step-by-step setup, see Tip Pooling for Union POS
Including Tips in Payroll
The Union integration supports the collection of the following tip sources:
- CC Tips (Credit Card Tips)
- Auto-gratuity
- Declared Tips
Tip: It is recommended to configure these settings after your initial integration setup is complete and your first sync has occurred. This ensures 7shifts accurately recognizes all available tip sources from your POS.
These tip sources can be used with 7shifts Tip Pooling to create custom distribution rules based on hours worked, points, or percentages.
To ensure these tips are included in your reports and payroll (7shifts Payroll and external exports), you must configure your tip calculation settings. Follow the steps in Tip Management: Include Tip Calculations.
Tip Management & Integrations defines the universal rules for including tip data from your POS in 7shifts.ing tip data from your POS in 7shifts.
Integration Warnings in Time Clocking
Once your POS labor is syncing into 7shifts, you will see a Warnings tab when reviewing your current pay period. This tab highlights punches missing a role in your POS/7shifts labor data that may need attention before running payroll.
These warnings appear directly in Time Clocking > Pay Periods > Warnings, helping you quickly identify and fix issues with labor data flowing in from the POS.
You can resolve most issues right from the Warnings tab, and you can still close your pay period even if some warnings remain.
Learn more about: Understanding Integration Warnings in Time Clocking.