Tonic POS
You can integrate Tonic POS to get real-time sales, employee clock-in/out data to help maintain labor control. Additionally, Tonic POS pulls your schedules from 7shifts in real-time, making it easier to enforce schedules directly in Tonic POS.Historical sales and labor data can be transferred from Tonic to 7shifts upon request.
Things to Know
Supported by Tonic. Tonic manages the setup and configuration process. For help with setup, connection settings, or troubleshooting, contact Tonic Support directly at support@tonicpos.com.
- Access to this feature may require an upgrade from your existing plan.
- Historical sales and labor data transfer from Tonic to 7shifts is not automatic. Request a historical data transfer with 7shifts Support as needed.
Add the Integration
You can get your access token and Location ID(s) from 7shifts by heading to Settings > Developer Tools. For setup assistance, contact Tonic Support at support@tonicpos.com.
- Head to Tonic's integration Marketplace and locate 7shifts.
- Follow the prompts to authorize the connection.
- After authorization, select the 7shifts Location ID(s) you want to sync with Tonic POS.
- If your 7shifts account has multiple departments, manually create roles in 7shifts to match the roles in Tonic POS.
- If no manual setup is required, roles and users will sync automatically by matching email address.
Actual Sales and Forecasting
Once your integration has been activated, your real-time sales data will be enabled by default. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available.
After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1–2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.
You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sales projections here.
- Both 7shifts and Tonic POS must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM).
- It may take a few hours for the system to bring in previous sales. If they do not appear initially, check back in a few hours.
- It takes approximately 1–2 weeks of data collection for initial sales projections to appear.
- 7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.
Learn more about the Labor Budget Tool.
When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.
Actual Sales data will initially be empty for the current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.
Actual Sales and Forecasting in 7shifts defines universal rules and how projection logic applies across all supported integrations.
Actual Labor
We integrate with Tonic POS for Actual Labor. This means that your actual labor costs will be pulled into 7shifts. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor. You'll see the labor numbers update on the Dashboard on the day you enabled Tonic POS actual Labor.
- Time punch edits should be made directly in your POS to avoid data conflicts. If you have enabled 3rd Party Punches, edit the punch in 7shifts instead.
Syncing POS time clocking data defines universal rules and how labor data from external systems is managed.
Integration Warnings in Time Clocking
Once your POS labor is syncing into 7shifts, you will see a Warnings tab when reviewing your current pay period. This tab highlights punches missing a role in your POS/7shifts labor data that may need attention before running payroll.
These warnings appear directly in Time Clocking > Pay Periods > Warnings, helping you quickly identify and fix issues with labor data flowing in from the POS.
You can resolve most issues right from the Warnings tab, and you can still close your pay period even if some warnings remain.
Learn more about: Understanding Integration Warnings in Time Clocking.