Close an Onboarding Package

When an onboarding package is closed, it will be removed from the In Progress tab, and any incomplete documents will be permanently deleted. However, completed forms will still be accessible in the employee's profile under the "Documents" tab. You can close an employee’s incomplete onboarding package at any time.

⚠️ Prerequisites
⚠️ Access to this feature may require an upgrade from your current plan.

⚠️ Employee Onboarding is available to customers in the US, except for Accounts located in Puerto Rico.

⚠️ Before using this feature, the account must:
⚠️ Admins will have full access to this feature, however, Managers and Assistant Managers will only be able to use Employee Onboarding for the Locations they are assigned to in the account.

They will also require the following Manager Permissions: 'Can add employees', 'Can edit employees', 'Can manage employee documents', 'Can send and approve onboarding forms', and 'Can view wages'. 

Close an Onboarding Package

  1. In the left navigation bar, head to Team > Employees.


  2. Click on the Onboarding tab where you’ll be able to see the progress of any Onboarding packages.

  3. Click on the More options icon  Screen_Shot_2022-12-01_at_5.26.25_PM.png  of the package you want to close:



  4. Click Mark complete:

    mark complete from more options icon (1).png

  5. A warning will appear, reminding you that any incomplete documents will be deleted:

    Screenshot 2024-10-15 at 3.50.23 PM.png

  6. Click Mark complete and close package and you're all set!

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