How to Assign Employees with No Role

You can assign Roles to employees in 7shifts from the mobile app, an employee profile, or the Schedule page when no Role was set during employee creation.

Things To Know


Important: Managers and Assistant Managers need the Can edit employees permission to assign Roles to employees in 7shifts.

Important: Managers and Assistant Managers can only edit employees who share their Location and Department in 7shifts.

  • Users can't edit the profiles of employees who share the same user level type in 7shifts.
  • Role assignment applies after Locations/Departments/Roles have been added to 7shifts.
  • An employee without an assigned Role appears as No Role on the Schedule page and can skew reporting figures.
  • Assigning a Role to an employee displays the employee correctly on the Schedule page and reflects their job or position.

Assign a Role to an employee with no Role 


The tabs below show the steps to assign a Role in the 7shifts mobile app and in the 7shifts web app.

Mobile 📱 Web 🖥️

The 7shifts mobile app assigns Roles from the Assignments tab of an employee profile.

  1. Log in to the 7shifts mobile app.
  2. Tap the More menu icon More menu mobile and select My Team.
  3. Search for an employee and tap their name to expand their profile.
  4. Tap the Assignments tab.
  5. Select an existing Department, or select Add to assign the employee to a new Location or Department.
  6. On the Roles page, check the box next to each Role the employee performs.
  7. (Optional) Tap the star icon to set their Primary Role.
  8. (Optional) Tap the more options icon horizontal ellipses more options.png to unassign the employee from the Department or set them to appear on schedule.

The 7shifts mobile app saves these changes automatically as you make them.

Next Steps


Check that the employee now appears under the correct Role on the Schedule page in 7shifts.

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