Supported Notifications
In this article, you'll find a full list of the supported notifications for each method of communication (SMS, push, email).
- As SMS notifications are limited, you can continue to receive mobile updates through push notifications (recommended) or email.
- If both push and email notifications are enabled for Messaging, only a push notification will be sent for updates (e.g., comments or replies). An email notification will not be sent.
| Feature | SMS | Push | Recipient/User Type | |
| Availability Declined | ⛔ | ✅ | ✅ | Employee |
| Availability Approved | ⛔ | ✅ | ✅ | Employee |
| Health Check Fail | ⛔ | ✅ | ✅ | Sent to a Manager when an Employee fails a 7punches Health Check |
| Late Punch Alert | ⛔ | ✅ | ✅ | Sent to a Manager when an Employee is late to punch in |
| Log Book Notifications | ⛔ | ✅ | ✅ | Manager |
| Announcement | ⛔ | ✅ | ✅ | All |
| New Message | ⛔ | ✅ | ✅ | All |
| Tip Payouts Invite | ⛔ | ✅ | ✅ | Employee |
| Shift Pool Declined | ✅ | ✅ | ✅ | Employee |
| Shift Pool Approved | ✅ | ✅ | ✅ | Employee |
| Shift Pool Denied | ✅ | ✅ | ✅ | Employee |
| Shift Pool Bid Placed | ⛔ | ✅ | ✅ | Manager |
| Schedule Published | ✅ | ✅ | ✅ | All |
| Open Shifts | ✅ | ✅ | ✅ | All |
| Shift Offered Up/Up for Grabs | ⛔ | ✅ | ✅ | All |
| Shift Reminders | ✅ | ✅ | ✅ | All |
| Trade Request Approved | ✅ | ✅ | ✅ | Tradee |
| Trade Request Declined | ✅ | ✅ | ✅ | Tradee |
| Trade Request Deleted | ✅ | ✅ | ✅ | Tradee |
| New Trade Request | ✅ | ✅ | ✅ | Tradee |
| Trader Canceled Trade Request | ✅ | ✅ | ✅ | Tradee |
| Trade Request Approved | ✅ | ✅ | ✅ | Trader |
| Trade Request Declined | ✅ | ✅ | ✅ | Trader |
| Trade Request Deleted | ✅ | ✅ | ✅ | Trader |
| Trade Accepted and Approved | ✅ | ✅ | ✅ | Trader |
| Tradee Accepted Trade Request | ✅ | ✅ | ✅ | Trader |
| Tradee Declined Trade Request | ✅ | ✅ | ✅ | Trader |
| Time Off Acknowledged | ⛔ | ✅ | ✅ | Employee |
| Time Off Created | ⛔ | ✅ | ✅ | Manager |
| Time Off Deleted | ⛔ | ⛔ | ✅ | Employee |
| Employee Enters Overtime | ⛔ | ✅ | ⛔ | Manager |
| Employee Approval of Time Punch Edit | ⛔ | ✅ | ⛔ | Manager |
| Employee Onboarding Reminder | ⛔ | ✅ | ⛔ | All |
| Shift Feedback Notification | ⛔ | ✅ | ⛔ | Employee |
| Break Alerts | ⛔ | ✅ | ⛔ | Sent to a Manager when an Employee is due for a break |
| Punch in Reminders | ⛔ | ✅ | ⛔ | Sent to an Employee to remind them to punch in for their scheduled shift |
| Tip Payouts Failed Payment Notification | ⛔ | ✅ | ⛔ | Employee, Manager |
Tip Payouts Successful Payment Notification |
✅ | ✅ | ✅ | Employee |
| 7shifts Payroll Payment Method Error | ⛔ | ✅ | ⛔ | Manager |
| Paystub Available | ⛔ | ✅ | ⛔ | All |
| 7tasks Reminder | ⛔ | ✅ | ⛔ | All |
| 7tasks Overdue | ⛔ | ✅ | ⛔ | Manager |
| See more 7shifts Payroll notifications here. | ||||