Update Your Tip Payouts Banking Details

Easily manage your Tip Payouts subscription and payment settings directly from within your 7shifts Account. You can conveniently pay for your subscription each month through automatic bank transfers or direct payments from your credit card. Follow the steps below to change and update your banking details.

Prerequisites

⚠️ Only Admins have access to the Banking tab.

Update Your Banking Details.

⚠️ Once the bank account has been updated, it may take up to 10 business days for float top-ups to begin withdrawing from the new account.  

  1. Login as an Admin.
  2. In the left navigation bar, head to Tip Management Tip Payouts > select Banking.
  3. Click on the More options  Screen_Shot_2022-12-01_at_5.26.25_PM.png  icon next to the location you'd like to update.
  4. Select Update bank account:
  5. You'll have the flexibility to (1) Link a new bank account or (2) choose an existing bank account (only bank accounts previously set up in your user profile will be displayed).
  6. Based on your selection, follow the on-screen prompts to securely connect your bank account.

    ⚠️ If your financial institution is not supported on the web app, start a chat with our Support team for further assistance. Please note that you will be required to provide proof of ownership for security and reporting purposes.

     

  7. Review and confirm your new banking details by clicking Next.
  8. You're done!
Add a New Location.

Locations must first be set up within your Locations/Department/Role settings. From there, follow these steps:

  1. Login as an Admin.
  2. In the left navigation bar, head to Tip Management > Tip Payouts > select Banking.
  3. Click + Set up a new location:
  4. Follow the module to set up your Location, float amount, and fee allocation.
  5. On the Banking Setup page, you'll have the flexibility to (1) Link a new bank account or (2) choose an existing bank account (only bank accounts previously set up in your user profile will be displayed).
  6. Based on your selection, follow the on-screen prompts to securely connect your bank account.

    ⚠️ If your financial institution is not supported on the web app, start a chat with our Support team for further assistance. Please note that you will be required to provide proof of ownership for security and reporting purposes.


     

  7.  Click Next to confirm your banking details.
  8. Review the float amount being withdrawn from your bank, and click Confirm transfer.
  9. Hit Done, and you have successfully set up this Location's Payment Batch!
⚠️ Please note: It may take 2-4 business days for funds to appear within the Account.
Edit Float.

Auto Top-up Float Amount

What is it? A selected amount that you want in your 7shifts float account at all times. You'll have the flexibility to hold a maximum float amount of $30 000 within your account.

This ensures you'll always have the funds to pay out your staff.  7shifts will automatically top-up funds into the account when the balance falls below the amount you have set. We also recommend that you allocate 4x the amount of your busiest day of tips to account for bank processing times (typically 2-3 business days). 
 

To edit your float:

⚠️ Increasing your float amount will automatically trigger an ACH top-up if your current balance falls below the new float amount. 

  1. Login as an Admin.
  2. In the left navigation bar, head to Tip Management > Tip Payouts > select Banking.
  3. Click on the More Options icon next to the Location you'd like to edit your float for.
  4. Select Edit float:
  5. Enter the amount you want readily accessible > click Adjust.
  6. Review and click Confirm to complete the transfer of funds into your 7shifts float:
    Screen Shot 2023-02-02 at 5.08.09 PM.png
Transaction fees.

⚠️ Once the transaction fee has been re-assigned, it will only apply to new transactions sent thereafter.

⚠️ If Employees incur the transaction fee, they will see a fee breakdown on their mobile app.

Follow these steps to change who incurs the transaction fees :

  1. Login to the 7shifts web app as an Admin.
  2. In the left navigation bar, head to Tip Management > Tip Payouts > select Banking.
  3. Click on the More Options icon next to the Location you'd like to update.
  4. Select Edit transaction fees:
  5. Select who covers the transaction fees:
    • The Restaurant: the restaurant covers 100% of the transaction fees.
    • The Employee: the employee covers 100% of the transaction fees.
    • Share the Fee: split the fee between the restaurant and employee.
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Browse our Help Center for self-guided resources on payroll reports, tip management, and more.

Didn't find the answers you were looking for? Log in to your account to start a chat with our Support team, or give us a call at 1-888-979-5877.

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