Task Notifications for 7tasks


With Task Notifications, we're making it easier to stay on top of those to-do lists!  7tasks offers a notification system to ensure that both employees and managers are alerted about restaurant operations. Increase task completion rates and overall productivity!

    • For Employees, it ensures tasks are completed on time, even during busy periods. To help as a reminder, Employees get notifications about tasks they are assigned to.
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    • For Managers, it provides instant insight into task progress and overdue tasks, allowing for quick intervention if needed.

This article will walk you through how task notifications work for employees and managers, how to configure these settings, and best practices

Prerequisites

⚠️ Task Notifications are defaulted to send as Push Notifications, and cannot be sent as SMS or email.

⚠️ If Mobile Task Management is disabled, or a shared device is used at the restaurants with the 7shifts app, Employees will not receive these notifications.

⚠️ Task Notifications are available on all plans with Task Management.


Task Notifications for Employees

At the start of their shifts, Employees will receive a notification to their mobile device letting them know that they have tasks assigned to them (or their location, department, or role). 

Tapping this notification will open the Task Management Tab in the 7shifts app.

Overdue task list notification for employees (1).png


Task Notifications for Admins/Managers

Admins and Managers will receive a notification when a task list becomes overdue. Tapping this notification will open the Task Management Tab in the 7shifts app. Click here to learn more about overdue task notifications.

 Overdue Task List push notification

⚠️ Admins and Managers with the 'Can Manage Tasks' permission may disable/enable the company-wide settings through the main navigation bar > Tasks > Settings:

⚠️ Only Admins/Managers scheduled at the time the task list becomes overdue will receive the notification.

⚠️ If Mobile Task Management is 'disabled', the scheduled Admin/Manager will still receive this notification.


FAQ

Q: If a Manager is assigned a Task, will they receive a notification?

A: Yes. The notification is sent to any user that has a shift that day, and was assigned a Task - either because it matches their Assignments, or that the task was specifically assigned to them.


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Supported Notifications

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