Update Employee Assignments (Locations, Departments, and Roles)

Occasionally, you may need to update an employee's profile to adjust their Location, Department or Role assignments. This includes adding new Roles to an employee, updating existing ones, or reassigning employees to different Locations or Departments. 

These assignments determine which Schedules, Reports, and Features a user can see and modify—even for those with Manager Permissions, their ability to view and make changes in the account is determined by these assignments.

  • The user will only have access to view 7shifts and their Schedules for the Locations and Departments they're assigned to. This applies to all Manager, Assistant Manager, and Employee user types.
  • It's crucial to ensure they're assigned to all of their required Locations, Departments, and Roles. Otherwise, they will appear as "No Role" on your Schedules page and may skew your reporting figures.

In this article, you'll learn how to add, and edit the Locations, Department, and Roles assigned to an Employee.

Click here to see an example! 

Taylor has recently been promoted from Server to a Shift Manager at the Downtown Location. To reflect their new responsibilities, update their employee profile by adjusting the following Location, Department, and Role Assignments: 

  • Re-assign Taylor's Location to now work exclusively at the Downtown Location. If Taylor was previously assigned to multiple locations (e.g., both the Downtown and Uptown branches), update their profile to ensure they're only assigned to the Downtown Location. This will limit their visibility and management permissions to that specific branch, allowing them to manage shifts and oversee employees.
     
  • Taylor's Department has changed from "Front of House" to include "Front of House", "Back of House" and "Management". Adjusting their Departments to include all ensures they are also grouped with other managers in the system, giving Taylor access to managerial tasks like approving time-off requests and managing schedules for these teams.
     
  • Re-assign Taylor's Role from "Server" to "Shift Manager". This ensures that their user type permissions align with their new duties, and they'll appear on the schedule as Shift Manager. 
     
  • Apart from their Assignments, Taylor's user type will also need to be updated to Manager to grant them more Account access/permissions.
⚠️ Managers and Assistant Managers require the 'Can edit employees' Manager Permission to proceed. They can only update assignments for employees who are assigned to the same Locations/Departments and have of a lower user-level type.

⚠️ Admins can only update their assignments and are unable to make changes to the profiles of fellow Admins.

Update Employee Assignments

Add & Update an Employee's Locations

Employees will only have access to view schedules, notifications, and reports related to their assigned Locations. Follow these steps to adjust or assign an employee to a new Location:

  1. Log into the web app as an Admin or Manager with permissions.
  2. In the left navigation bar, head to Team > click on the employee's name to open their profile.
  3. Under the Locations column, click on the checkbox to add access to a Location.
  4. Or, deselect it from the list to remove it from their access.
  5. Click Save to complete these changes.
 
 
Add & Update an Employee's Departments

Assigning employees to multiple departments allows greater schedule visibility. Follow these steps to adjust or assign an employee to a new Department:

  1. Log into the web app as an Admin or Manager with permissions.
  2. In the left navigation bar, head to Team > click on the employee's name to open their profile.
  3. Under the Departments column, click on the checkbox to add access to a Department.
  4. Or, deselect it from the list to remove it from their access.
  5. Click Save to complete these changes.
  6. (optional) Choose whether you would like them to Appear on schedule. You can hide a user from appearing on the Schedule, but still give them access to view and edit that Department. Click here to learn more!
 
 
Add & Update an Employee's Role

Assigning the correct roles ensures employees appear in the appropriate schedule sections and have the correct permissions. Follow these steps to adjust or assign an employee to a new Role:

  1. Log into the web app as an Admin or Manager with permissions.
  2. In the left navigation bar, head to Team > click on the employee's name to open their profile.
  3. Under the Roles column, click on the checkbox to add access to a Role.
  4. Or, deselect it from the list to remove it from their access.
  5. Click Save to complete these changes.
  6. Follow the steps below to set a primary role.
 
 
Setting a Primary Role

Primary Roles determine how employees appear in the Schedule, but do not limit their ability to work in other roles. When creating a schedule, you'll be able to select a different role for that Employee within the same row that they appear on - that is, their Primary Role:

The idea behind this current setup is to streamline the view by being able to have all the shifts one person is scheduled for, under one spot. The employee will show up in their Primary Role, but the badging on the shift will change coloring (depending on the role that was scheduled).

If you would like to change which role a user appears under on the Schedule, you are welcome to change their Primary Role within their Employee Assignments:
 

change primary role under assignments

  1. In the Roles section of the Assignments tab, locate the Primary Role dropdown.
  2. Select the employee's primary role.
  3. Click Save to complete these changes.
  4. (optional) Multi-Location Accounts using 7shifts Payroll can choose to set a Primary Location. Found directly within their Employee profile, this setting is used to determine their primary payroll location specifically for tax-related purposes. 

    ⚠️ Primary Location settings have no impact on reporting, integrations, exports, labor, overtime, or compliance calculations.

    ⚠️ The Employee must be assigned to a minimum of two payroll-ready Locations for the Primary Location menu to appear.

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