Monitor your shift in real time with Who's Working - Getting Started for Managers
The Who's Working dashboard shows you who has clocked in, who is late, and how your labor hours are tracking against your schedule, in real time, during an active shift. It replaces the manual walk-through you'd otherwise do to confirm your floor is covered.
Phase 3 - Manage time and attendance
Approve punches and export your payroll report- Monitor your shift in real time with Who's Working (you are here!)
Things to know
- Who's Working updates in real time as employees clock in and out. The data reflects actual punches, not scheduled shifts.
- Who's Working is most useful during an active shift. Build the habit of checking it at the start of each service and again mid-shift.
- Overtime thresholds are configurable by your Admin. Employees approaching overtime will be flagged in the dashboard before they cross the threshold. The specific threshold depends on how your Admin has set it up. Learn more about Overtime Warnings.
Use Who's Working during an active shift
- In the left navigation bar, click Dashboard.
- Selext the Who's Working tab
- Review the list of employees currently clocked in. Each row shows the employee name, their role, their clock-in time, and their current hours worked.
- Look for employees whose scheduled start time has passed but who haven't clocked in yet. These appear as late in the dashboard.
- Contact any late employees directly through the 7shifts messaging tool or by phone to confirm coverage for their shift.
- Review any overtime indicators and adjust the schedule or send an employee home early if labor costs are tracking over target.
Upon logging into the mobile app, you'll be directed to the Dashboard Overview by default. Or, access it by tapping the Home button on the bottom menu.
The Who’s working blocks serve as live indicators for your team, allowing you to quickly see the number of employees who are currently On, on Break, Overdue, Upcoming, or Out. Tap any block to access the detailed Who’s working page for more information.
Who's Working Dashboard Overview covers more information on the dashboard for web and mobile.
Flag attendance issues on the schedule
When Who's Working shows a late or absent employee, use Shift Flags to record the attendance issue on the schedule. This keeps your attendance history accurate and feeds into your attendance reports.
- Late: the employee arrived and punched in after their scheduled start time.
- No-show: the employee did not arrive and did not contact management.
- Sick: the employee notified you they couldn't work due to illness.
- Called off: you ended the employee's shift early. The shift remains on the schedule with the flag applied, preserving the schedule history.
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Called in: the employee was called in last minute for a shift they weren't originally scheduled for.
Note: If your Admin has enabled Auto-Shift Flags in Time Clocking settings, Late and No-show flags apply automatically based on punch data. If Auto-Shift Flags aren't enabled, apply them manually from the Schedule page. Shift flags must always be updated manually if you make punch corrections after the fact.
What's next
You can now monitor your floor coverage and attendance in real time during any shift.
Your next step is to control labor costs with the Labor Budget Tool. Compare your scheduled labor against projected sales before you publish, so you're not finding out you were over budget after the fact.