How to Add and Update Locations

Whether you're opening a new restaurant, expanding your operations, or refining your current setup, Locations keep your schedules organized. Each Location has its own Schedule view, allowing you to manage shifts, departments, roles, and employees specific to that physical site. This structure ensures your labor costs are tracked accurately while providing total clarity for your team!

Things to know

• Billing is calculated per Location, so adding a new site will result in an additional charge to your subscription. We recommend adding any payment methods before creating new Locations.
• Deleting a Location may result in the permanent loss of important historical data. Learn more about Backing Up Your Data here.
• Locations are listed alphabetically throughout 7shifts and cannot be manually reordered in menus.
• While Location names and hours can be edited on mobile, all other settings must be accessed via the web app.
• Custom holidays set for a specific date do not repeat year over year.

Add a Location

Setting up a new Location is the first step toward expanding your restaurant's digital footprint in 7shifts!

1. Log in to the web app as an Admin and go to Settings (or, click your profile icon)> Locations/Departments/Roles.
2. Select Locations from the left-hand tabs.
3. Click + Add Location.
4. Enter the Location's name, physical address, and timezone.
5. (Optional) Choose to copy departments and roles from an existing location to save time.
6. Click Add Location to save.

Update Location settings

Once a Location is created, you can fine-tune its settings to match your specific operating requirements. To get started, click the pencil icon next to any Location in your list.

General and Scheduling Hours

• Update your Location name, street address, and timezone in the General tab:
  
• Set the earliest start time and latest end time for shifts in the Scheduling Hours tab.  These times should reflect the working or operating hours of the Location, not necessarily the Opening and Closing times for customers. At the same time, you'll be able to set up your Dayparts.
• Deselect days under Open on to indicate when your business is closed:
  

Holiday Pay Rates

• Toggle specific holidays to enable them for the Location based on your country settings.
  
• Click the pencil icon next to a holiday to enter a wage multiplier (e.g., 1.5 for time-and-a-half). If you have Holidays enabled, but you don't want a holiday to impact the scheduled wages, click the pencil icon next to the holiday, and enter '1.0' as the wage multiplier.
• Use Add custom holiday for local events, choosing either a specific date or a repeating yearly event. hese custom holidays set for a specific date will not repeat year over year:
  

Shift Feedback

• Enable Shift Feedback,  to let employees submit mood ratings after their shifts via a push reminder.
  
   

Labor & Compliance

• Configure jurisdiction-specific labor rules in the Labor & Compliance tab:
  

Onboarding

• Enter your legal business name and Employer Identification Number (EIN) in the Onboarding tab for payroll accuracy. 
•  Fill in the business or organizational address. To use the same address as your restaurant location, check the “Same as Location Street Address” box:
  
  
  • Your location street address must match this format: Street #, Street Name, City, State, ZIP Code.
  • If your address is incomplete, you will see an error, prompting you to update your address in the General Tab.
• To use a different address, uncheck the “Same as Location Street Address” box and type in your complete address.

Next steps

Now that your Location is ready, it's time to build the internal structure! You can now proceed to add Departments and Roles to organize your staff.