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Add & Update Locations

Updated

Whether you're opening a new restaurant, expanding your operations, or refining your current 7shifts setup, Locations keep your restaurant’s schedules organized.

Each Location has its own Schedule view, allowing you to organize shifts, departments, and roles specific to that Location. This structure is vital for maintaining clarity in scheduling, ensuring that employees are assigned to the correct shifts across different physical spaces, and that labor costs are tracked accurately.

In this article, you'll learn how to add new Locations and edit settings. These settings include General, Hours of Operation, Holidays, Shift Feedback, and Onboarding settings.

⚠️ Only Admins can access Locations and Departments. If you're a Manager/Assistant Manager, you'll only be able to access the 'Roles' area and require the 'Can Manage Roles' Manager Permission.

⚠️ Location settings can only be accessed on the web app.
⚠️ Exercise caution when making changes to your Locations / Departments / Roles. Deleting any of these may result in the loss of important data. Learn more about Backing Up Your Data here.

If you are unsure, please contact our Support team before proceeding.

Add a Location

  1. Log in to the web app as an Admin > Head to Settings (or, click your profile icon) > Locations/Departments/Roles.
     
  2. Select Locations from the tabs on the left.
  3. Click + Add Location.
     
  4. Enter your Location's name, address, and timezone.
  5. (optional) Copy departments and roles from another location. Click here to learn more!
  6. When you're ready, click Add Location. 
    ⚠️ Billing is per Location, so you will be charged an additional fee when a new Location is added.
  7. After you add a new Location to your account, you will be prompted to review or update the Location's settings. You can also find these settings later by going to Settings > Locations/Departments/Roles and selecting the Location from your list of Locations. For more details, follow the next steps.

Update Location Settings

 

  1. On the Locations page, click the pencil icon pencil-icon.png next to a Location:
  2. Choose from the following tabs to update your Location settings:

    Pro tip! Be sure to hit 'Save' as you go through each tab and update these settings.

  3. In the General tab, enter your street address, Location name, and timezone
  4. In the Scheduling Hours tab, enter the earliest shift's start time and the latest shift's end time for this Location. These times should reflect the working or operating hours of the Location, not necessarily the Opening and Closing times for customers. At the same time, you'll be able to set up your Dayparts.

    Check the 'Closed' box to indicate the days that your business is closed.
    Screen_Shot_2022-11-02_at_3.27.11_PM.png
  5. In the Holiday Pay Rates tab, toggle the specific holidays that you would like to apply to the Location:
    Screen_Shot_2022-11-02_at_3.33.36_PM.png

    You will see a list of default holidays based on your country setting (verify this by going to your profile picture > Company Settings > General > Country).

    You can then select which holidays you want to enable, and decide whether to apply a wage multiplier.

    If you have Holidays enabled, but you don't want a holiday to impact the scheduled wages, click the Screen_Shot_2022-10-28_at_9.54.21_PM.png pencil icon next to the holiday, and enter '1.0' as the wage multiplier:

    Screen_Shot_2022-11-02_at_3.37.19_PM.png
  6. To add custom holidays/events, simply click on Add custom holiday > enter the holiday details> click Save:Screen_Shot_2022-11-02_at_3.39.00_PM.png
  7. Shift Feedback
    Here you can access/enable Shift Feedback, which allows Employees to submit feedback on how their shift went via a push reminder.

    ⚠️ Access to this feature may require an upgrade from your current plan.

    Screen_Shot_2022-11-02_at_3.40.44_PM.png
  8. Go to the Onboarding tab, and fill in your legal/registered business name and Employer Identification Number (EIN).
    Screenshot_2023-04-07_at_1.59.48_PM.png

     
  9. Next, fill in the business or organizational address. To use the same address as your restaurant location, check the “Same as Location Street Address” box:

    Screen_Shot_2022-11-07_at_3.25.50_PM.png 
    1. Your location street address must match this format: Street #, Street Name, City, State, ZIP Code.
    2. If your address is incomplete, you will see an error, prompting you to update your address in the General Tab.

       
  10. To use a different address, uncheck the “Same as Location Street Address” box and type in your complete address.
     
  11. Hit Save to complete these changes.
 
 

What's Next?

To begin scheduling for each Location, you will first need to create your Departments and Roles within them. The Departments and Roles you create in 7shifts will help you quickly assign and organize your employees.

RELATED ARTICLES:

7shifts 101: Account Structure (Locations, Departments, and Roles)
How to Add & Update Departments
How to Add and Update Roles
Copy Departments & Roles to a New Location

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