How to ensure accurate labor and sales data in the Labor Budget Tool

Issue

The Labor Budget Tool is displaying missing, incomplete, or incorrect sales or labor cost data, even though your POS integration and time clock settings appear to be active.

What To Do

To ensure accurate reporting, it's important that both your POS system and 7punches are set up correctly.

Check Sales Category setup for your POS 

A common way to resolve any discrepancies with the Labor Budget Tool is to verify that Sales Categories are assigned to each department within your 7shifts integration settings. This step ensures 7shifts knows how to match incoming sales data to the correct departments in your Account.

1. Log in to the web app as an Admin.
2. Select Apps & Integrations.
3. Click on My Integrations.
4. Click on the integration.
5. Go to Settings.
6. Assign sales categories to your departments.

For detailed guidance on your integration settings, refer to our Knowledge Base.

Confirm Employees are clocking in/out

To ensure labor costs are accurate:

• Employees should clock in and out using 7punches or your POS (if punches sync to 7shifts).
• Make sure employees are assigned to the correct departments and roles.
• Review time punches regularly to confirm accuracy.

Allow Time for Syncing

Sales and labor data may take a few minutes to sync from your POS to 7shifts. If you’ve recently updated your settings or added punches, refresh the Labor Budget Tool after a short wait. Please note that each POS sync time varies depending on the POS.

Issue Unresolved

If you're experiencing continued discrepancies with your labor data, contact our support team with the following information:

• One affected date where labor data appears incorrect.
• What information you're seeing in the Labor Budget Tool for that date.
• The name of the report you are comparing the data to.
• The data ranges and selections used to run that report.