How to Cancel 7shifts Payroll

Updated May 08, 2025 20:18

We're sorry to see you go! If you’ve decided to stop using 7shifts Payroll, you can cancel directly from your account—no need to contact Support.

Only Admin users can cancel payroll.
You can only cancel effective immediately. If you plan to cancel later, please wait until you're ready to proceed.
As soon as you cancel 7shifts payroll, you will no longer be able to pay your employees using 7shifts.
Your reason for cancellation is required to ensure all tax responsibilities are properly handled.
- If you are switching payroll providers, tax responsibilities for the current year will be transferred to the new provider.
Make sure you’ve saved all important documents and reports before confirming.

How to Cancel Payroll

Go to the Payroll Dashboard
- Navigate to the Payroll section in your 7shifts account.
- From the Payroll Dashboard, locate the "Cancel 7shifts Payroll" section.
Start the Cancellation Process
- Click “Start Cancellation” and follow the prompts.
Tell Us More
You'll be asked to provide:
- Your reason for cancelling (e.g., switching to another provider or business closure)
- If you’re switching, the name of your new payroll provider
- Any feedback you'd like to share with us
Confirm and Acknowledge
Before completing the cancellation, you’ll be asked to acknowledge:
- 7shifts will no longer file, pay, or report taxes on your behalf
  - If you're switching to a new Payroll Provider, they will be responsible for tax obligations for your business.
- You won’t be able to run payroll or pay employees using 7shifts
- You’ve downloaded all necessary reports for your records
Complete Cancellation
- Click “Cancel 7shifts Payroll” to finalize.

Need help or have questions? Contact Support — we’re here to help.

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