What does "$0.00 pending" funds mean?

Question

Why does my float top-up show $0.00 pending for Tip Payouts?

Answer

In 7shifts, float top-ups are automatic when the balance falls below your set amount. If you are seeing $0.00 pending, it means the automatic top-up isn't currently being attempted.

This typically happens when a previous top-up was returned - most commonly due to insufficient funds or your bank blocking the transaction. 

If a top-up fails, we'll notify you by email, and a manual top-up will be processed within 2-3 business days. For more assistance, please contact our Support team.