How to handle overpayments through 7shifts Payroll?

our article about applying deductions hereQuestion

What steps can I take if an employee has been overpaid through 7shifts Payroll?

Answer

The appropriate steps depend on the payment method used and how much time has passed since the payday.

Standard Bank Transfers (ACH)

• Within 5 Business Days of Payday:
  • It may be possible to reverse the payment. Please contact our Support team for assistance.
• More Than 5 Business Days After Payday:
  • You will need to arrange repayment directly with the employee.
  • You can recover the overpaid amount by applying a deduction to the employee's next payroll. For information on how to apply deductions, please refer to our article about applying deductions here.
  • Any overpaid taxes will be automatically adjusted in future payroll tax calculations. You do not need to take separate action to recover these funds.

Instant Payments

• Instant payments cannot be reversed. You must arrange repayment directly with the employee.
• You can recover the overpaid amount by applying a deduction to the employee's next payroll. For information on how to apply deductions, please refer to our article about applying deductions here.

Tax Refunds Requested by Employees

• If an employee requests a tax refund due to an overpayment, please contact our Support team for assistance.