Tip Payouts Setup: Connect Your Payment Account

This article explains how to connect your payment bank account to 7shifts for processing Tip Payouts. This connection is essential for transferring tip funds to your employees' debit cards.

Why Connect a Payment Account?

Connecting your bank account securely to 7shifts enables the platform to:

• Debit funds from your account: 7shifts will deduct the necessary tip amounts, plus any applicable transaction fees (depending on your configuration), from your designated bank account.
• Facilitate tip transfers: 7shifts will then use these funds to distribute tip payouts directly to your employees' debit cards.

Steps to Connect Your Payment Account

1. Initiate Connection: When setting up Tip Payouts, you will be prompted to connect the bank account you wish to use for payouts. 
   • The prompt will be labeled 'Connect Bank Account' or 'Payment via - Configure.' Select one of the prompts to get started. 
2. Secure Bank Connection: You'll be guided through a secure process to connect your bank account. This typically involves:
   • Selecting your bank from a list of supported institutions.
   • Entering your online banking credentials (username and password). 7shifts uses secure, industry-standard methods to protect this information. In some cases, you may be redirected to your bank's website to complete the authentication.
   • Authorizing 7shifts to access your account for the purpose of processing tip payouts.
3. Confirmation: Once the connection is successful, you'll receive a confirmation message. The button label will change to 'Payment Details.'

Managing Your Payment Account

After connecting your payment account, the 'Payment Details' button provides a dropdown menu with the following options:

• Edit Payment Details: This option allows you to change the bank account associated with Tip Payouts. You may need to use this if you change banks or wish to use a different account for tip payouts.
• Add Float (Optional): Adding a float is not required at this stage of the initial setup. A float is a pre-funded amount kept in your 7shifts account to ensure immediate processing of payouts. You can add a float later if needed. More information on floats can be found in [Link to Float Article].

Troubleshooting Connection Issues

If you encounter issues while connecting your payment account, consider the following:

• Double-check Credentials: Ensure you've entered your online banking credentials correctly.
• Internet Connection: A stable internet connection is required for successful bank connection.
• Contact Support: If you continue to experience problems, contact 7shifts support for assistance.

Setup Next Steps:

With your payout batch created, fees configured, and bank account connected, you're ready to send your first tip payout batch! Learn how, and find out more about adding a float, in the articles below.

• Sending Your First Payout Batch 
• Adding a Float