Can Admins receive notifications when Employees request Time Off?
Question
Will I, as an Admin, get notified when an employee requests time off?
Answer
Notifications follow a hierarchy, meaning they are sent to the employee’s direct Manager or Assistant manager first. As an admin, you will not receive a notification if:
The employee’s department has a Manager or Assistant Manager who:
- Is assigned to that department, and
- Has the 'Can manage other employees' availability' and/or 'Can approve/decline employee time of requests' permissions enabled.
In this case, the notification goes to them instead. However, you can always view and manage time-off requests in the Time Off section.
You will receive a notification if:
- The employee’s Department does not have a manager/assistant manager, or
- The assigned Manager/Assistant manager does not have the required permission.
If you believe you should be receiving notifications but aren’t, check out this article that covers troubleshooting e-mail notifications.