Can I stop a float top-up that's already been initiated in the Account?
⚠️ Important: As of June 30, 2026 the 7shifts Tip Payouts feature will no longer be available in the 7shifts app. We know waiting weeks for payday is hard on hourly workers, so we're partnering with Clair to bring employees free, on-demand access to their earned tips and wages directly in the 7shifts employee mobile app. No float required on your end, no extra admin work. Your tip pools are not affected. Learn more about the transition to On-Demand Tips with Clair here.
Question
Can I cancel a float top-up after it’s started?
Answer
At this time, it isn't possible to stop an initiated float top-up once the transaction is in the processing state. For assistance with your float, please log in to the web app as an Admin and start a chat with our Support team.