Why is an Employee's information greyed out?

If an employee's personal information is greyed out, this indicates that the employee has more than one 7shifts profile (for example, two jobs that use 7shifts). This allows users to have one shared email and password to view all of their associated companies and ensures their profile remains secure.

If your employee needs to update their information, please ask them to log in to their account to do this on their end.

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