2-Step Verification (MFA)

2-step verification (MFA) is a security measure that enhances the protection of your 7shifts account confirming your identity beyond a username and password. By adding an extra layer of security to your account, you're minimizing the risk of bad actors impersonating your identity. This article outlines how to enable 2-step verification in 7shifts.

Enable 2-Step Verification

1. Login to the web app at app.7shifts.com.

2. Hover over your profile photo at the top right > select My Account (or, head to Settings > My Account):
   
   
   
   

3. In the General tab, enable 2-step Verification:
   

   

4.  Follow the on-screen prompts and enter your phone number: 
   
   
   
   
5. Click Continue.
   
6.  Enter the OTP (one-time passcode) that was sent to your phone via SMS.
   

7. Save Recovery Codes: Take note of the 10 recovery codes provided and store them securely. These codes can be used to log in if you lose access to your phone.

   • Important: Once a recovery code is used, it cannot be reused and becomes invalid.
   • Need new codes? Go to My Account > View backup codes > Generate new codes. This will invalidate any previous codes.

8. Success! You’ve successfully set up 2-Step Verification (MFA).

Actions Requiring 2-step Verification

Once 2-step verification is set up, it will be required for certain actions related to Tip Payouts and 7shifts Payroll features. When performing these actions, an OTP (One-Time Password) will be sent via SMS to verify your identity before the action can be completed.

After successful verification, sessions will remain verified for a specific period.