Credit Card Tip Withholding
Reclaim a percentage of credit card tips to cover payment processing fees! By setting an amount to be withheld, this will automatically subtract a percentage of credit card tips:
- at the Location-based Level
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before the tips get contributed to your tip pool
⚠️ Prerequisites
⚠️ This feature is available for:
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- users with automatic tip pool contributions (i.e. Tip Pool-supported POS, that tracks credit card tips like Toast, TouchBistro, or Square)
- users that have % of Tips Contribution tip pools
- non-credit card tip amounts are not withheld
⚠️ This feature is not available for auto-gratuities.
⚠️ This feature is not available for users using manual tip pool contributions.
⚠️ Admins/ Managers/ Assistant Managers with permissions 'Can create and edit tip pools' will be able to access this feature.
How to Set up Credit Card Withholding
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In the left navigation bar, head to Tip Management > Tip Pooling.
- Select Settings on the left-hand menu.
- Checkmark Credit card withholding to enable it.
- Enter a percentage in the Percentage Withheld fields for the Location (if you have multiple Locations, you'll be able to enter a percentage for each Location):
- Click Save to complete these changes.
To learn more about setting up your Tip Pools, click here!