How Employee Training warnings work on the Schedule
7shifts shows a training warning when an employee has one or more overdue mandatory courses. The warning covers mandatory courses only, and it appears on the Schedule page and in the shift modal so you can catch an overdue course when creating the schedule. Training warnings don't block a shift or stop you from publishing the schedule.
Note: 'Employee Training warnings' is rolling out in phases to applicable accounts. If it is not yet available in your account, it will be enabled soon!
Things to know
Important: Managers and Assistant Managers require both the "Can manage schedules" and "Can view training" permissions to see training warnings on the schedule.
- The Employee Training feature may require an upgrade from your current plan.
- Training warnings are turned on by default for every account that has access to Employee Training.
- Training warnings are currently only available on the web app.
- Admins can turn training warnings on or off under Company Settings > Schedules, and the setting applies to every location on the account.
- Training warnings apply only to overdue courses with a completion type set to Mandatory.
- Training warnings do not block scheduling. You can still assign the employee to a shift and publish the schedule while the warning is active.
- Training warnings are separate from compliance warnings, such as overtime, schedule conflicts, and minor rule indicators. A training warning does not count as a compliance violation or trigger compliance rules.
Where you see a training warning on the schedule
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On the Schedule page, each employee with one or more overdue mandatory courses shows a red Training overdue label under their name. Hover over the label to see each overdue course and its due date. This label shows up in every schedule layout and in both Day and Week views.
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In the Add/Edit Shift modal, a yellow warning appears at the top of the Shift details tab, displaying the employee's name and a link to the overdue mandatory course along with its due date. If the shift has other scheduling warnings, such as overtime or a last-minute schedule change, they appear in the same warning.
Note: Training warnings only appear when you build or edit a shift on the Schedule page. They don't currently appear for shift pool or trade requests, including in the employee-facing My Trades view.
When a training warning clears
The warning stays on the schedule until the employee completes every overdue mandatory course and the course is fully graded. If a course has short-answer questions or tasks that need review, the course stays overdue until the answers are graded and the tasks are signed off.
Once the course is complete and graded, the warning is removed from under the employee's name on the Schedule page automatically.
Turn training warnings on or off
Only Admins can turn training warnings on or off. The setting lives in Company Settings and applies to every location on the account.
- Go to Training > Settings, find the Scheduling section, and select Go to schedule settings.
- Alternatively, go directly to the Company Settings > Schedules.
- Scroll to the Training section.
- Select the Show overdue training warnings on the schedule checkbox to turn warnings on. Clear the checkbox to turn warnings off.
- Select Save.