Fix an "An Error Occurred" message when adding a station
The "An Error Occurred" message appears in 7shifts when you try to save a new station that has the same name as an existing station. The system doesn't allow duplicate station names. To fix the error, rename or delete the duplicate station.
Example: The "Am lead / pm support 2" station is a duplicate under the Downtown location - Server role.
Rename or delete the duplicate station
- Log in to 7shifts.
- In the left navigation bar, select Settings Locations, Departments & Roles Roles.
- Look through your existing list to find the duplicate station name.
- Select the pencil icon [CSR NOTE: Confirm exact UI label or menu item here before publishing].
- Choose to either rename the station or delete it.
Important: Deleting a station in 7shifts permanently removes it from all published shifts. You can't recover a deleted station.