How to choose between adding a location or opening a new 7shifts account

Choosing the right account structure ensures your team and settings are organized to help your 7shifts account grow alongside your business.

Things To Know


  • Location-based structure is best for businesses sharing the same company entity, ownership, and staff members.
  • Separate account structure is best for distinct business entities, franchises, or branches with completely different owners/administration and company setting requirements. 
  • Using the same email address for multiple accounts allows you to switch between them using the dropdown menu in the top-left corner.

Note: Keep in mind, separate accounts may be required for certain third-party payroll integrations, Admin/user permission needs and account setting requirements. If you are unsure what is best for your team, reach out to 7shifts support for assistance. 

Option 1: Adding a New Location


Adding a new location is the best choice if employees frequently work across different sites and you want to keep management under one roof.

  • Account Owners and Admins manage all locations with a single login.
  • You can schedule the same employees across multiple locations without creating duplicate profiles.
  • Most company settings would require to be the same, though you can customize Labor and Compliance rules for each specific site.
  • 7shifts adds the new location to your existing billing plan.

Tip: You can still use a different payment method for each location if preferred.

To set up a new location:

  1. Log in as an Admin to the web app. 
  2. Go to Settings.
  3. Select Locations/Departments/Roles.
  4. Click Locations and select +Add New Location.

This is how the locations appear in the account on the schedule page: 

Option 2: Creating a Separate Account


Creating a separate account may be the best choice if the new site operates as its own business entity and does not share staff with your current locations.

  • You can assign a different Account Owner and Admins for each account.
  • Each account maintains its own Company Settings, pay schedules, and billing plans.
  • Employees are managed separately and schedules do not overlap or sync between the different accounts.

Note: To link your accounts for easy switching, ensure both accounts use the same email and password.

To set up a separate account:

  1. Visit the 7shifts sign-up page and select Start Free Trial.
  2. Register the new account using a different email address.
  3. Update your email in profile settings after the account is created to ensure it matches your primary login so you can easily toggle between the two following these step: Connect Multiple 7shifts Accounts.

This is how the Accounts appear as separate entities on the top left drop-down (when user has same email for both):

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