“No Wage” Error for Approved Time Off During Payroll Run

Issue

When running payroll in 7shifts, you may see a "No wage" error for an employee's approved time off request on the Review time off page. This may happen even if the employee has a wage assigned to their role and a valid effective wage date.

What To Do

Set the rate for approved time off requests:

  1. Go to the Time Off tab in the employee’s profile.
  2. Select the Rate for approved requests drop-down menu to choose a wage to apply to paid time off requests, or select Custom Wage to set a custom rate:
  3. Click Save.
  4. Return to Payroll > Run Payroll > Sync timesheet and tips to update the payroll draft. 
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