Chowbus POS

Once integrated, your sales and labor data from Chowbus POS syncs directly into 7shifts, giving you more accurate insights and reporting.

⚠️ Access to this feature may require an upgrade from your existing plan.

⚠️ For assistance with completing setup and integration troubleshooting, log in to your Chowbus account to start a chat with their support team. Or call, 224-888-5055.


Adding the Integration

You can get your Access Token and information from 7shifts by heading to Settings > Developer Tools. For any questions about the setup process, please reach out directly to Chowbus's support team.

  1. Wage-based Roles must be enabled in your 7shifts account to accurately import labor from Chowbus. 
  2. From your Chowbus POS, navigate to the Team Management section in the left-hand menu.
  3. Click on 7shifts.
  4. Review the permissions that will be granted and click the Authorize button. You will be redirected to the 7shifts website:
  5. If you have multiple 7shifts accounts, select the correct one from the Accounts dropdown menu.
  6. Click Submit. You will be returned to the Chowbus portal.
  7. On the integration page, complete the checklist that outlines the setup requirements below.

Map your store location to the corresponding location in 7shifts.

  1. Click the Map Location button.
  2. A pop-up window will appear. Select the correct store location from the Location dropdown menu.
  3. Click Confirm. A "Location saved successfully" message will appear.

This step maps your Chowbus departments (e.g., Front of House, Back of House) to your departments in 7shifts.

  1. Click the Map Departments button.
  2. You will see a list of your existing Chowbus Departments. For each department, you have three options:
    • Map to an existing 7shifts department: Click the "Select 7shifts department" dropdown and choose the matching department.
    • Create a new department in 7shifts: If the department doesn't exist in 7shifts yet, simply click the Add to 7shifts link in that row. This will automatically create and map the department.
    • Ignore the department: If you don't want to sync a specific department, select Ignore from the dropdown menu.
  3. Once you have mapped or ignored all departments, click the Save button in the top right corner.

Now, map the employee roles in Chowbus (e.g., Cashier, Driver, Staff) to their equivalents in 7shifts. This ensures that employees' scheduled roles and actual clocked-in roles are consistent.

  1. Click the Map Roles button.
  2. For each Chowbus Role listed, use the dropdown and choose the corresponding role from 7shifts.
  3. If a role in Chowbus should not be synced, you can choose to Ignore it.
  4. After mapping all necessary roles, click Save.

The final step is to map your employee profiles between Chowbus and 7shifts.

  1. Click the Map Employees button.
  2. You will see a list of all your employees in Chowbus. You can map them individually, but the fastest method is to use the batch-add feature.
  3. To add employees to 7shifts in bulk:
    • Check the boxes next to the names of all employees you wish to add to 7shifts.
    • A button will appear at the top of the list: Batch Add to 7shifts (#). Click this button.
    • The system will automatically create profiles for these employees in 7shifts and map them.
  4. For employees who already exist in both systems, you can map them manually by selecting their name from the 7shifts Employee dropdown in their row.
  5. If certain profiles (e.g., test accounts) should not be synced, you can choose to Ignore them.
  6. Once all necessary employees are mapped or ignored, click Save.

Your 7shifts integration is now fully configured! 


Actual Sales & Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available.

After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1-2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.

You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sale projections here.

Sales data from Chowbus POS syncs to 7shifts every minute.

⚠️ Sales Accuracy

To ensure accurate reporting and matching sales totals, 7shifts and Chowbus POS must both:

  • be in the same timezone
  • have work day hours ranging from 5AM—5AM

7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

Dashboard

Click here to learn more about the Dashboard.

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Manager Log Book

Click here to learn more about the Manager Log Book.

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Actuals Report

Click here to learn more about the Actuals Report.

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Labor Budget Tool

Click here to learn more about the Labor Budget Tool.

 
Projected Sales

When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.

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Actual Sales

The Actual Sales data will initially be empty for the current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.

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Actual Labor

We integrate with Chowbus POS for Actual Labor, this means that your actual labor costs will be pulled into 7shifts. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor.

You'll see the labor numbers update on the Dashboard on the day you enabled Chowbus POS actual Labor. Going forward, these numbers will be updated daily (every minute) from your terminal.


Integration Warnings in Time Clocking

Once your POS labor is syncing into 7shifts, you will see a Warnings tab when reviewing your current pay period. This tab highlights punches missing a role in your POS/7shifts labor data that may need attention before running payroll.

These warnings appear directly in Time Clocking > Pay Periods > Warnings, helping you quickly identify and fix issues with labor data flowing in from the POS.

You can resolve most issues right from the Warnings tab, and you can still close your pay period even if some warnings remain.


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